Admin Support Project Information Specialist

Job Description

TechSilo is looking for an Admin Support / Project Information Specialist to provide mid-level administrative, project information, and records management support across USTDA's Information Resource Center operations. If you're passionate about information management, administrative operations, and organizational support and meet the qualifications below, this could be the perfect role for you. This is a proposal-based opportunity, and we are making contingent offers now for inclusion in a proposal due June 5; employment in this role is contingent upon contract award

In this position, you'll support a wide range of operational and administrative functions that help ensure the agency runs efficiently and effectively. You will play a key role in maintaining information systems, improving internal processes, supporting staff with training and technical assistance, and ensuring records, reports, and administrative programs are managed accurately and on time.

On a given day, you will spend time:

• Developing, implementing, and improving organizational policies, procedures, and workflows to enhance operational efficiency.

• Managing records and information systems, including project report libraries, document repositories, and records retention processes.

• Providing administrative and operational support for travel management, office operations, facilities coordination, and related internal service functions.

• Creating, editing, and maintaining presentations, reports, spreadsheets, and business documents for internal and external stakeholders.

• Supporting conference rooms and training facilities, including audiovisual troubleshooting and technical user support.

• Reviewing grant and contract deliverables for completeness, formatting, and compliance with established procedures.

• Generating programmatic, operational, and financial reports using agency systems and databases.

• Providing training and technical assistance to staff on information systems, records procedures, and administrative tools while supporting process improvement initiatives.

Qualifications:
Qualifications

• Bachelor's degree in Business Administration, Information Management, Public Administration, Communications, or a related field (or equivalent relevant education and experience as permitted by contract)
• Minimum 7 years of professional experience in administrative management, project support, information management, office operations, or a closely related functional area
• Demonstrated experience in at least three of the following areas: records and information management, office management, facilities coordination, travel management, human resources support, budget or finance administration, security administration support, or program and project reporting
• Strong written and verbal communication skills with the ability to prepare professional correspondence, reports, presentations, and documentation
• Proven ability to manage multiple assignments, prioritize effectively, and resolve complex administrative and operational issues independently
• High attention to detail, sound organizational skills, and the ability to maintain accuracy in document control, reporting, and records systems
• Strong customer service mindset and ability to interact professionally with agency personnel, leadership, vendors, and stakeholders

REQUIRED TECHNICAL SKILLS:

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Document and records management systems, including SharePoint or similar collaboration platforms
• Adobe Acrobat or similar PDF editing tools
• Audiovisual and conference room technologies; reporting tools and spreadsheets for program, financial, or administrative tracking

PREFERRED QUALIFICATIONS:

• Experience supporting federal government administrative or information management operations, including records retention requirements and administrative compliance practices
• Prior experience supporting conference, boardroom, or training environments with on-site technical troubleshooting and deliverable review

PHYSICAL REQUIREMENTS:

• Ability to work on-site as required by the contract
• Ability to lift, move, and organize files, records boxes, office supplies, and equipment consistent with office and records management duties
• Ability to support conference room, training room, and facilities-related setup activities
• Ability to remain stationary for extended periods while working at a computer and to move throughout an office environment as needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

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