Automotive Service Advisor

Overview Classic Ford Lincoln of Columbia is seeking a high performing customer-focused Automotive Service Consultant to join our growing team. If you consider yourself the best, and want to work with the best, we’d love to talk to you! Our family-oriented, well-established dealership is expanding, and we provide unmatched career growth, industry-leading pay, and a culture that values and rewards excellence. If you have a proven record of top performance, be prepared to provide performance reports showcasing your productivity, performance, and customer satisfaction (CSI)—we believe in rewarding results! We offer a temperature-controlled shop and a team-oriented environment. If you’re passionate about creating a unique and positive experience for customers, this is the opportunity for you. What We Offer Daily cash spiffs! Comprehensive Benefits: Health, Dental, and Medical coverage Financial Security: 401(k) retirement plan Work-Life Balance: Paid time off and flexible scheduling Career Growth: Opportunities to grow within a family-owned organization that promotes from within Relocation Allowence! Key Responsibilities Maintain manufacturer training and knowledge. Warmly greet customers upon arrival and obtain their vehicle information Accurately document vehicle symptoms as described by customers Provide maintenance recommendations based on age, mileage, and service history Prepare detailed cost estimates for labor and parts Communicate repair progress to customers and maintain regular updates Verify final invoices align with services performed Explain all completed work and associated charges to customers What We’re Looking For Proven Success: A track record of delivering exceptional customer satisfaction Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required Energy and Drive: A high level of enthusiasm and a commitment to excellence Integrity: A professional demeanor and strong ethical standards Growth-Oriented: A desire for a long-term career with opportunities for advancement Why Join Mills Auto Group? As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we’re committed to helping you grow your career. If you’re ready to join a dealership that values its employees and customers alike, apply now to Classic Ford Lincoln of Columbia. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Motor Vehicle Manufacturing #J-18808-Ljbffr