Administrative Specialist II / Admissions (Greenville)

Administrative Specialist II

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601.

In this position, you will perform administrative support duties involved with client admissions and scheduling.

Responsibilities for the Administrative Specialist II:

• Responsible for all duties involved with Adult, Child, Adolescent and Family Services, and out stationed patient admissions. Research for client account numbers through Medical Records/Tracking System. Responsible for processing information on all scheduled patients and walk-in patients and maintaining their information sheets and paperwork.
• Schedule appointments for new patients.
• Perform any closures that need closing from open-close cases on same day. Process daily requests from clinicians regarding open/close patients and assigning them to different clinicians. Perform OMH state law procedures for Continuity of Care for OMH discharges accordingly.
• Enter Medicaid, Medicare, and Private Insurance information for billing purposes.
• Provide coverage for administrative areas to include all front office areas, switchboard, and admissions as needed. Perform cashier duties and collection of fees paid.

Minimum and Additional Requirements:

• A high school diploma and two (2) years of clerical experience, or an associate degree in secretarial science or a related field; or three (3) years of clerical experience.

Preferred Qualifications:

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments:

• Have the ability to exercise judgment and discretion in interpreting and applying office practices and procedures.
• Have the ability to communicate effectively, both orally and in writing.
• Have the ability to deal effectively with the public in disseminating and obtaining information.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices:
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.