Store Merchandise Manager

Store Merchandise Manager Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential. Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability. Oversees the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work. Gauges the customer experience in each respective area of the business, focusing on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. Ensures all processes are followed to allow customers to purchase their needs and ensures the freshest product for customers by following all processes to increase sales and decrease shrink while improving profits. Leads and empowers teams to deliver a great shopping experience for customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Manages in‑stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance. Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Supports the hiring and training execution in the store, ensuring recruiting, interviewing and hiring the best‑qualified applicants through pro‑active and consistent recruitment techniques within company established compensation guidelines. Ensures new associates receive a proper onboarding and complete new hire training as outlined. Exercises coaching, holds associates accountable and, when necessary, effectively recommends separation. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA, executing all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety, ensuring all associates receive necessary safety training and have access to PPE. Ensures equipment is in good repair and assists with remediation of safety hazards. Performs other job‑related duties as assigned. Qualifications High School Diploma or Equivalent Bachelor's Degree in Business or related field English English and Spanish 3 - 6 years minimum supervisory experience 1 - 5 years minimum experience (in related area) Authorization to work in the United States or ability to obtain the same Successful completion of background check Proficient with computer applications used in effectively operating the department Strong customer service skills Exceptional interpersonal, motivational and communication skills Possession of Food Safety Certification or ability to obtain the same within 180 days of placement High standard of integrity and reliability Physical Demands Retail – Location Management: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid conditions. Safety Risk Factors: May be required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Required Equipment: Cleaning supplies, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, including racks, carts, pallet jacks, shopping carts. Department‑specific equipment: baler/compactor, barista equipment, mixers, floral equipment including helium tank, cutting implements, heat shrink dryer, general hardware tools, kitchen tools, thermometer, ice machine, shovel, powered cutting equipment, slicers, saws, grinders, produce equipment, ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, automatic meat wrapper, box cutter, lobster tanks. Personal Protective Equipment: goggles, gloves, cutting gloves, fryer gloves, oven gloves, back brace. Lifting requirement: 250 lbs. Pulling requirement: 70 lbs. Schedule Varied shifts, to include morning, afternoon, evening, and closing shifts. Includes a minimum of one (1) closing shift each week. #J-18808-Ljbffr