Human Resources Business Partner , Worldwide Grocery Stores

This role supports Whole Foods Market stores within the Worldwide Grocery Stores organization.

Amazon is seeking a strategic and solution-focused Human Resources Business Partner (HRBP) to power the trajectory of our business by ensuring we have the right talent mix leadership and capabilities to innovate and deliver exceptional customer and Team Member experiences. As an HRBP you will serve as a leader of people and organizational strategy accelerating business outcomes through diagnosis development and execution of integrated solutions.

You will build trusted relationships with leaders and act as the client face of TMS (Team Member Services) interfacing and liaising with Recruiting Team Member / Team Leader Development Compensation Benefits HRIS and the Legal organization. You will coach act as a change agent and influence critical decisions around talent and organizational design to drive business results while ensuring compliance with corporate policies government regulations and statutory requirements.

This role requires travel up to 25% of the time.

Key job responsibilities
Organizational Effectiveness

Leverage deep knowledge of the business including P&L retail operations and the competitive grocery/retail landscape to tailor people-focused solutions that drive business outcomes

Interpret key people metrics and trends utilizing mechanisms to inspect monitor and proactively mitigate organizational risks

Design recommend and implement effective organizational structures that align with business strategy strengthen culture and enable inclusive decision-making

Partner with leaders to build customer-centric Team Memberfocused organizations that foster agility and empower frontline decision-making

Ensure dynamic assessment of organizational capability strengths weaknesses and opportunities on a forward-looking basis

Recommend new approaches policies and procedures to drive continual improvement in TMS service delivery

Leader and Leadership Team Effectiveness

Assess both long-term and immediate leader talent needs to achieve business goals

Develop strategies to build required leader skills and establish inclusive talent pipelines

Coach and advise individual leaders and leadership teams on improving management abilities addressing business challenges and strengthening culture

Challenge leaders when necessary to break mental models on ways of working biases structure and talent decisions

Reinforce difficult decisions that align with organizational strategies and values

Change Management

Use listening mechanisms to identify trends risks and hotspots to inform change plans and maximize both customer and Team Member experience

Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies

Influence and coach leaders as they build their teams ability to navigate organizational changes

Monitor and evaluate implemented changes to assess effectiveness and durability

Talent Planning & Workforce Strategy

Build long-term inclusive workforce plans aligned with business objectives; proactively identify current and anticipated workforce capability gaps and develop strategies to close them

Coach and support leaders in executing workforce plans and making resource-allocation decisions

Anticipate industry trends and talent needs determining gaps in current and future capabilities

Create talent goals and cadence with the Leadership Team building inclusive talent mechanisms into the organizations rhythm of business

Team Member Relations & Compliance

Consult with and advise organizational leaders and Team Members on TM relations and related issues within assigned client groups

Provide sound policy interpretations and practice decisions; ensure adherence to company policies and applicable federal state and local regulations (including FMLA ADA HIPAA and Leaves of Absence)

Provide assigned client teams and leaders with training coaching and guidance to maintain compliance

Serve as a neutral approachable TMS professional who recognizes and proactively resolves potential people and organizational issues escalating as appropriate

A day in the life
This is an in-person role. Youll be on-site in our stores four days per week working shoulder-to-shoulder with the leaders and Team Members you support walking the floor and being a familiar trusted face not working from behind a desk or screen.
This role requires balancing strategic thinking with hands-on execution. You will partner with business leaders to develop HR solutions aligned with business objectives support organizational design initiatives drive talent strategies and create mechanisms to assess organizational health. You must be comfortable dealing with ambiguity while building structured approaches to drive successful and equitable outcomes.
The HRBP serves as a trusted advisor and member of the business leadership team expected to bring perspectives on the intersections of people strategy and business performance. You will engage as a subject matter expert on TMS-related topics and model a commitment to customer service Team Member well-being and the values that set our organization apart.
The best HRBPs in our stores are the ones leaders and Team Members know by name approachable in the aisle and the break room not just in meetings. Strategy matters but only when its grounded in real understanding of the people doing the work every day.

- 5 years of HR work within an international fast-paced and customer-driven environment experience
- 2 years of human resources or a mix of equivalent experience
- 2 years of human resources or equivalent (e.g. operations customer service retail distribution shipping/logistics healthcare hospitality manufacturing) experience
- Knowledge of local labor law
- Experience in HR within an international fast-paced and customer-driven environment
- Experience in a call center distribution center or manufacturing environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelors degree or equivalent
- 3 years of HR experience
- Experience with HR processes and systems
- Experience with analytical tools and ability to dive deep into metrics and reporting
- 4 years of retail or operations or 4 years of customer-facing retail hospitality or grocery industry experience
- Experience supporting or leading employee-focused processes including onboarding benefits investigations training or talent management
- Willingness to work on-site four days per week including time on the sales floor

- Masters degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
- Masters degree or above in Human Resources Management Business Administration or a related field
- Experience in e-commerce retail or advertising or experience communicating with a wide range of stakeholders including colleagues and leadership
- Experience in retail operations and/or business management
- Experience analyzing HR metrics and using data insights to drive business decisions
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- Experience hiring and developing strong talent and building a team
- Knowledge of retail food code and regulations governing grocery retail at local state and federal levels
- Knowledge of HRMS/HRIS systems (e.g. Workday Kronos) and proficiency with Microsoft Office Suite

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Glen Allen - 67600.00 - 118400.00 USD annually

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