Senior Supervisor, WFM Financial Analytics
Trulieve
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Requisition ID: 19078
Remote Work Available: No
Job Title: Senior Supervisor, WFM Financial Analytics
Department: Workforce Management
Reports To: Director of Workforce Management
Location: Clearwater, FL or Scottsdale, AZ - In-office
FLSA Status : Regular-Exempt
ROLE SUMMARY The Senior Supervisor, WFM Financial Analytics owns advanced forecasting, labor budgeting, financial modeling, and performance analytics. The role builds scalable, automated planning models, delivers clear, data-driven recommendations, and directly influences staffing, service-level, and financial outcomes.
KEY DUTIES AND RESPONSIBILITIES
- Translate business strategy into workforce and capacity plans aligned to service-level, cost, and growth objectives; present recommendations to senior leadership.
- Serve as a subject matter expert in forecasting, staffing, and analytics methodologies; mentor analysts and elevate data literacy across the organization.
- Lead development of short-, mid-, and long-term forecasts using statistical and machine learning techniques integrating historical data, trends, and business drivers.
- Build and maintain capacity, staffing, and budget models that tie operational demand to productivity and financial targets.
- Design staffing allocations and optimize schedules across channels and skills; lead scenario planning for seasonality and volume volatility.
- Apply advanced analytics-multivariate analysis, regression, experimentation-to diagnose drivers of demand, handle time, shrinkage, and performance outcomes.
- Convert analytical findings into clear operational and financial narratives for executive audiences.
- Lead development of automated dashboards, curated datasets, and standardized reporting frameworks with strong quality controls.
- Query, validate, and transform large datasets; build robust analytics pipelines with unit and regression testing.
- Conduct diagnostic and predictive analyses to identify performance trends, anomalies, and actionable opportunities.
- Partner with reporting and cross-functional teams to deliver recurring and ad hoc insights that inform business reviews and strategy sessions.
- Support incident management with root-cause analysis; mentor junior analysts, contribute to analytics standards, and promote effective storytelling for non-technical audiences.
- 5+ years in Workforce Management/Analytics with proven senior-level scope in forecasting, capacity planning, and/or performance analytics.
- Expertise in SQL and Advanced Excel; proficiency with Power BI or Tableau for data visualization.
- Proficiency with Python (or R) for analysis and automation; familiarity with machine learning methods applied to forecasting and optimization.
- Demonstrated ability to translate complex analysis into clear operational and financial implications for senior stakeholders.
- Experience working in Agile/Scrum environments.
- Bachelor's or advanced degree in Statistics, Mathematics, Operations Research, Computer/Data Science, Engineering, or related field, preferred.
- Experience with SAP (S/4, HANA) and cloud data platforms (e.g., AWS), preferred.
- Knowledge of NoSQL, VBA, and experimentation frameworks; strong background in WFM methodologies and capacity models, preferred.
- Must possess a valid driver's license and pass a MVR background check.
- Must be able to pass a level 1 and level 2 background check.
- Must be at least 21 years of age.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude.
- Occasionally required to move/traverse throughout entire facility, including tight spaces.
- Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices
- Occasionally required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).
- Must have visual and auditory acuity with or without aids to perform all functions of the position.
- Frequently required to remain in a seated position.
Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace
Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
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