Admissions Coordinator

Admissions Coordinator

Lutheran Home, a Skilled Nursing Community and proud member of Lutheran Life Communities, is hiring an Admissions Coordinator to support sales and admissions efforts within our senior living community. This is a full-time, day-shift position with competitive pay, strong benefits, and a mission-driven culture.

If you have experience in healthcare admissions, sales support, customer service, or relationship management and want a role where your work truly matters, we'd love to meet you.

Why You'll Love This Role

• Competitive Pay: $48,000- $55,000/year
• Schedule: Full-time, Monday–Friday, 9:00 AM–6:00 PM
• Mission-Driven Work: Help residents and families navigate the admissions process with compassion and care
• Supportive Team Culture: Collaborative leadership and strong operational support
• Growth Opportunities: Career development within Lutheran Life Communities
• Fast Hiring Process: Apply today and hear back within 48 hours

What You'll Do

• Support sales and admissions efforts for the Skilled Nursing Community
• Manage prospect follow-up and maintain accurate records within the CRM system
• Coordinate admissions and ensure a smooth transition for residents and families
• Respond to inbound inquiries and conduct outbound follow-up communications
• Collaborate with the Sales Director and Admissions team to support occupancy goals
• Document prospect activity, referral sources, and admissions outcomes
• Build positive relationships with residents, families, referral partners, and healthcare professionals
• Assist with tours, admissions paperwork, and resident move-in coordination
• Maintain timely communication with internal departments to ensure a seamless admissions experience
• Support both short-term rehabilitation and long-term care admissions

Required Qualifications

• Associate's degree or equivalent from a two-year college or technical school, or
• At least one year of related healthcare experience in marketing, admissions, training, or customer service, or
• An equivalent combination of education and experience
• Proficiency in Microsoft Office
• Experience using CRM systems
• Ability to quickly learn and utilize software systems and applications

Preferred Qualifications

• Strong critical thinking and problem-solving skills
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds
• Ability to adapt communication style across multiple cultural environments
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Experience in healthcare admissions, senior living, or post-acute care settings

Benefits

• Health, Dental, and Vision Insurance
• 403(b) Retirement Savings Plan
• Daily Pay
• Paid Time Off
• Tuition Reimbursement Program
• Mental Health Support
• 24/7 Counseling Services
• 365 Program for New Team Member Development

Join a team where your work helps create a welcoming and compassionate experience for residents and families every day.

Apply today to become an Admissions Coordinator at Lutheran Home.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.