Office Administrative Assistant

Office Administrative Assistant

Location: Birmingham, AL Reports to: People & Culture / Operations Leadership Employment Type: Full-time, hourly (non-exempt) Compensation: Competitive salary + benefits

Purpose of the Role

Own the day-to-day operation of Creature HQ so the team can execute at a high level. This role exists to create a professional, organized, and reliable workplace by building systems, removing friction, and ensuring nothing falls through the cracks.

Core Accountability

Own the experience and reliability of the workplaceenvironment, resources, and support systemsso teams can focus on delivering results.

Key Accountabilities

1) Property Maintenance & Workplace Readiness

Maintain a clean, organized, and professional office environment at all times. Coordinate facility upkeep, manage office equipment (non-IT), track utilities, and ensure issues are identified and resolved before they disrupt operations.

2) Team Experience & Company Events

Plan and execute team lunches, celebrations, and casual company events. Ensure events are organized, on time, and reinforce a positive, high-performing culture.

3) Inventory Management (Kitchen, Swag, PPE, Tech Intake)

Own inventory systems for kitchen supplies, snacks, swag, PPE, and basic onboarding equipment coordination. Maintain stock levels, manage ordering, and keep storage organized and visible.

4) Compliance & Administrative Operations

Manage toll accounts, licensing, compliance postings, and notary-related needs. Oversee mail, shipping to jobsites, vendor relationships, and expense/utility tracking. Ensure documentation and compliance requirements are current and accurate.

5) Reception, Coordination & Office Support

Serve as the front-line presence for guests and visitors. Manage conference rooms, greet visitors, and support cross-functional administrative needs (travel booking, onboarding coordination, PTO tracking support). Ensure communication flows cleanly across the office.

What Exceptional Execution Looks Like

• The office operates smoothly with no surprises or last-minute issues
• Inventory is always stocked, organized, and predictable
• Visitors experience a professional, welcoming environment
• Events are well-executed and strengthen team culture
• Administrative and compliance items are handled proactively and accurately

Traits That Define Success

• Ownership over Coordination Takes full responsibility for the workplace
• Accomplishment over Activity Solves problems permanently, not repeatedly
• Compelling Conscientiousness Notices and fixes details others miss
• Mastery of Communication Keeps teams aligned and informed
• Accountability is Reliability Can be counted on to make things run

Qualifications

• 3+ years experience in office operations, construction admin, or similar environment
• Strong organizational skills with high attention to detail
• Experience with Procore and Microsoft Office (Excel, Word, PowerPoint)
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and customer service skills
• Ability to work independently and take initiative

Preferred - Experience in construction environment - Notary certification

Why Creature

• Play a critical role in supporting a high-performance team
• Clear ownership and autonomy
• Opportunity to build systems that scale with the company
• Culture that values discipline, professionalism, and continuous improvement

Creature is an equal opportunity employer. We build better systems by empowering people who take ownership and care about doing things right.