Treatment Coordinator

Job Description

Job Description

Job Description

We are seeking a dedicated and organized Treatment Coordinator to join our team. The ideal candidate will managing patient care plans, coordinate treatment schedules, and ensuring compliance with office protocols.

Duties and Responsibilities

• Develop and manage individualized care plans for patients, ensuring that all treatment options are clearly communicated.
• Schedule and coordinate patient appointments, follow-ups, and treatment sessions.
• Maintain accurate patient records in compliance with HIPAA regulations and ensure confidentiality of sensitive information.
• Assist with medical coding and billing processes to facilitate timely collections.
• Provide support as a medical receptionist, including answering phones, greeting patients, and managing office correspondence.
• Handle medical collections efficiently while maintaining positive relationships with patients.
• Present patients with payment options such as care credit, lending club and/or submit to complete treatment

Skills and Qualifications

• Proficiency in developing care plans tailored to individual patient needs.
• Experience as a medical receptionist or in a similar administrative role within a healthcare setting.
• Familiarity with electronic health systems and insurance websites
• Knowledge of HIPAA regulations to ensure compliance in handling patient information.
• Understanding of medical coding practices to assist with billing processes.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• PPO Treatment planning experience
• Spanish speaking preferred
• Sales experience is a plus

Nothing in this job description restricts CaliDental’s right to assign or reassign job duties and responsibilities for this position at any time.