Rebate Analyst

A Day in the Life

Calculations is responsible for the accurate and timely calculation, validation, and processing of customer rebate programs that support Medtronic's U.S. business. This role applies accounting and financial principles to analyze contract terms, sales transactions, and rebate performance, ensuring calculations are accurate, compliant with contractual requirements, and properly reflected within SAP (Vistex). Working independently under general supervision, the analyst manages a portfolio of rebate agreements from calculation through financial validation, partnering closely with Finance, Contracting, Legal, Sales, Credit, and other cross-functional teams to investigate discrepancies, resolve issues, and support month-end and quarter-end financial activities. The role requires strong analytical skills, attention to detail, and the ability to interpret complex contractual and financial information while maintaining compliance with internal controls and audit requirements. In addition to executing daily operational activities, the analyst contributes to continuous process improvement by identifying opportunities to enhance system functionality, standardize processes, improve reporting, and increase operational efficiency. The position also supports documentation, audit readiness, and knowledge sharing, while providing guidance to less experienced team members when appropriate. Success in this role requires balancing accuracy, productivity, and customer service while ensuring rebate calculations are completed within established service levels and in accordance with Medtronic's financial, accounting, and compliance standards.

Responsibilities may include the following, and other duties may be assigned:

• Process customer rebate and administrative fee payments accurately and within established service level expectations
• Prepare, review, and execute payment proposals including Electronic Funds Transfer (EFT), credit memos, and check payments while ensuring compliance with internal controls and financial policies
• Monitor payment exceptions, billing blocks, rejected transactions, and reconciliation discrepancies to ensure timely resolution and prevent payment delays
• Review financial and accounting documents generated through SAP (Vistex) to support accurate payment execution and reporting
• Maintain payment tracking files, remittance information, supporting documentation, and audit records to ensure operational compliance and traceability
• Communicate payment status, remittance details, and issue resolution updates to internal and external stakeholders in a timely and professional manner
• Support month-end, quarter-end, and year-end close activities, including payment reconciliations, accrual validation, and audit-related follow-up
• Assist with customer payment method setup and maintenance, including Electronic Funds Transfer (EFT) onboarding and payment method conversions
• Develop, maintain, and continuously improve standard operating procedures (SOPs), work instructions, and process documentation to support operational consistency and cross-training
• Participate in system testing, process enhancement initiatives, automation projects, and continuous improvement efforts related to rebate payment operations within SAP (Vistex) and other supporting systems
• Prioritize multiple deadlines while maintaining a high level of accuracy, attention to detail, customer focus, and operational excellence
• Identify opportunities to simplify processes, reduce manual effort, improve payment quality, and strengthen compliance and internal controls

Required Knowledge and Experience:

• Bachelor's degree in business administration, Finance, Accounting, Economics, International Business, or a related field
• Minimum of 3 years of relevant experience, or an advanced degree with 1 year of experience
• Strong Microsoft Excel skills and confidence working with financial data, reconciliations, and detailed transactional information
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
• Good written and verbal communication skills in English and ability to collaborate effectively with cross-functional teams
• Ability to manage multiple priorities while meeting deadlines in a fast-paced operational environment
• Ability to work in the Bogotá office one to three days per week and outside standard business hours on occasion

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).