Medical Office Secretary

Job Description

Job Description

Experience the Matrix Providers Advantage.

We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, reliable schedules.

Matrix Providers is hiring a Medical Office Secretary to join our team of talented professionals who provide health care services to our Military Service Members and their families in at Walter Reed National Military Medical Center .

• Employment Status: Full-Time
• Compensation:
• Schedule: Monday through Friday – 2:45pm - 11:15pm
• Clinic: 4E
• Systems: (MHS Genesis)
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

The Medical Office Secretary must have and meet the following:

• Degree/Education: High School diploma or Associate’s Degree.
• Certificates: Basic Life Support
• Experience: Possess a minimum of one year professional experience in an office environment as a secretary or receptionist.

Medical Office Secretary Core Job Duties:

• Provide administrative and secretarial support by managing correspondence, preparing reports, maintaining files, scheduling meetings, and coordinating departmental communications.
• Greet and assist patients, visitors, and staff; answer telephone inquiries; check patients in and out; schedule appointments; and provide exceptional customer service.
• Enter, retrieve, and maintain patient and administrative information in MHS GENESIS and other healthcare systems while ensuring accuracy and compliance with applicable standards.
• Prepare, review, and maintain records, timekeeping documentation, statistical reports, supply inventories, and other departmental administrative functions.
• Utilize Microsoft Office and other office automation systems to create documents, track data, maintain shared databases, and support daily clinic operations.
• Demonstrate strong communication, organizational, and customer service skills while exercising sound judgment, maintaining confidentiality, and supporting a high-volume healthcare environment.

We support our employees with an accessible dedicated representative to assist you throughout the duration of your contract. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities.

Come home to Matrix.

Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see -eeo-disclaimer.

Matrix Providers endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with our Recruiting Hotline Number, View phone number on ziprecruiter.com, TTY LINE, View phone number on ziprecruiter.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

#INDES