Sales Consultant

Full-time

Description

This position is responsible for driving revenue growth by generating and managing inbound and sales opportunities, providing consultative sales support, and nurturing long-term relationships with potential clients. The expertise of products aligns with the Sales Consultant to recommend tailored solutions that meet the specific needs of clients. This position involves engaging with prospective clients, understanding their challenges, and delivering product or service solutions that align with their objectives. Inside Sales Consultants typically work in a fast-paced, team-oriented environment where collaboration with other sales teams, marketing, and customer success is key. 

Essential Duties and Responsibilities:

The following duties and responsibilities are a general overview of the position:

• Identify and qualify sales opportunities through outbound prospecting, inbound leads, and referrals. Understand customer needs and match solutions to those needs to convert leads into sales. 
• Engage with prospective clients to understand their unique business needs, challenges, and goals. Offer expert guidance on how the company’s products or services can help solve their problems.
• Conduct virtual, phone-based and in-person presentations and product demos to educate prospective customers on how the company’s offerings can add value to their business. Tailor each presentation based on client requirements.
• Manage and track all opportunities in the sales pipeline using CRM tools (e.g., Salesforce, HubSpot). Follow up on leads and opportunities through phone, email, and other communication methods to maintain momentum and progress. (Present or future)
• Work closely with Account Executives or field sales teams to hand off qualified leads such as builder or multifamily and ensure smooth transitions through the sales cycle. 
• Develop long-term relationships with key decision-makers. Engage in regular follow-ups and ongoing communication to nurture relationships, even after the sale is completed. (Present or future)
• Meet and exceed daily, weekly, and monthly sales targets, including the number of calls made, meetings scheduled, demos conducted, and revenue generated. Actively contributes to achieving team sales goals.
• Stay informed about industry products, trends, and client feedback. Maintain in-depth knowledge of the company’s products or services to effectively communicate value propositions to potential clients.
• Maintain accurate and detailed records of all interactions with clients and prospects in the system.
• Prepare and submit regular reports on sales activities, pipeline status, and results.
• Gather and communicate client feedback post installation and provide marketing insights regarding the product to various teams to help shape product development and sales strategies. 

Competencies : The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Knowledge, Skills and Abilities: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Must have excellent communication and interpersonal skills
• Strong attention to detail
• A solid understanding of flooring products, installation processes, and industry standards is preferred
• Proficiency in using computer software and other relevant tools for coordinating accounts is expected
• Must be able to work in both individual and team environments
• Strong team player and the ability to work under pressure
• Ability to prioritize and multitask
• Basic understanding of sales and installation processes and terminology
• Experience with point-of-sale and parts & service management computer software or the ability to quickly learn due to experience with other systems.
• Strong organizational and multitasking abilities to manage multiple tasks effectively.
• Excellent problem-solving skills and strong attention to detail.
• Excellent verbal and written communication skills for interaction with customers and team members.
• Must hold a valid Driver’s License
• Perform related duties and projects assigned

Requirements

Education and Experience:

· High School Diploma or General Education Diploma and 2 years of related experience

OR 

· 6 years of related experience OR equivalent combination of education and experience

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job:

· Regularly required to sit, stand and walk for short and long periods of time

· Use hands to finger, handle, or feel and talk or hear

· Frequently required to reach with hands and arms

· Occasionally required to stand and walk

· Must occasionally lift and/or move up to 50 pounds

· Specific vision abilities required by this job include close vision

· The noise level in the work environment is usually quiet

· Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Work Environment: Primarily in a climate controlled enclosed environment. Occasionally walk outdoors between buildings or warehouse visits.