Dental Office Assistant

Business Assistant Atlantic Family Dental seeks a Business Assistant to join our team. Working Hours: Monday: 8:00 am–4:00 pm; Tuesday: 9:00 am–7:00 pm; Wednesday: 8:00 am–5:00 pm; Thursday: 7:00 am–4:00 pm; Friday: 7:00 am–2:00 pm. Responsibilities Greet and welcome patients as they enter the office to create a great first impression of our team. Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage. Post insurance and patient payments and process accounts receivables. Review treatment plan fees and payment options with patients. Partner with the providers and team to implement Heartland Dental systems to optimize office potential. Benefits Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training, providing the opportunity to develop to your full potential. Opportunity to be part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Regular HIPAA training and responsibility for protecting PHI and maintaining data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Ability to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. Requirement for a tuberculosis (TB) test for all new hires in dental office positions, unless exempt in FL & TN. Equal Opportunity Employer We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental