Product Manager, E-commerce

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.About The OpportunityThe Product Manager, E-commerce is a fully proficient product and experience practitioner who independently owns smaller initiatives or substantial work streams within complex initiatives. The role turns customer and business problems into practical combinations of process, system, vendor, data, communication, and operating changes. Responsibilities include: Independently investigate moderately complex customer and business problems mapping end-to-end process workflows, system architecture, and operational models, operational insight, frontline observations, system behavior, and technical context to distinguish symptoms from likely root causesDesigning practical future states connecting customer interactions, business rules, roles, workflows, communications, data, systems, and controlsPersonally lead smaller initiatives or major work streams from discovery through solution selection, implementation, launch, adoption, stabilization, and learningPartnering directly with SaaS providers, implementation partners, Technology, Engineering, Architecture, Data, Security, and platform ownersTranslating customer and business needs into functional behavior, data requirements, integrations, dependencies, and success criteria. Contribute actively to feasibility and design decisions and recommend build, buy, configure, integrate, automate, or partner approaches. Influence without final decision authorityPlanning and support testing, launch readiness, communications, training, process adoption, and stabilizationDefining measures with business and data partners, evaluate post-launch results, identify gaps, and recommend follow-on improvementsWhat We’re Looking ForBachelor's degree or equivalent combination of education and relevant experience4-6 years of progressively responsible experience leading customer, digital, product, operational, technology-enabled, or enterprise improvement workExperience independently framing moderately complex problems and distinguishing symptoms from likely root causesExperience designing future-state processes, functional behaviors, business rules, or customer experiencesExperience leading smaller initiatives or major work streams from discovery through implementation, adoption, and measurementExperience translating customer and business problems into requirements, data needs, integrations, acceptance criteria, and measuresExperience partnering directly with SaaS providers, technical teams, and cross-functional business partnersWhat We OfferMedical, Dental and Vision Coverage FSA options for Medical, Dependent Care & Commuter Benefits Paid Time off, Paid Sick Time, and Paid Holidays 401(k) with generous match program Free Life Insurance and AD&DLong-Term Disability InsuranceEmployee DiscountPay Scale: FASHIONPHILE reasonably expects the range to be $100K-$120K for this position. The company prefers to hire in our Lehi, Utah location, but is open to all states we are an employer in. Offered compensation will vary based on (a) location; (b) individual candidate qualifications; and (c) individual candidate experience. This post may be updated as new market data becomes available and is accurate as of the date of this posting. FASHIONPHILE reserves the right to modify this information at any time, subject to applicable law.FASHIONPHILE Group LLC is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].