Inside Sales Account Manager (Hybrid)

As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers. 

This is an hourly base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.

 
Job Responsibilities:  

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos.
• Identify, develop, and maintain relationships with as many decision-makers within the companies you are prospecting. 
• Uncover organizational pain points and areas of potential investment. 
• Provide Solutions.
• Ask for their business. 
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision-making. 
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal. 
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value. 

 
How do we prepare you for success in this role:  

• 8 weeks of intensive, paid, inside sales training. 
• A sales coach dedicated to you during your first year of employment.
• Ongoing training to keep up to date on the ever-changing tech world. 
• Technical experts available to assist in closing sales. 
• We will train and help you acclimate to a cold-calling position. 

 
Benefits & Compensation:  

• Guaranteed base hourly rate + UNCAPPED. 
• Commission guarantee payments (non-recoverable) for the first three years. 
• Average total compensation in year one ranges from $50,000 to $60,000.  
• Reliable work schedule of Work Hours: Monday – Friday: 8:30 am -5:30 am (Eastern) to support your work-life balance. 
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more. 

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

Requirements:

• Ability to develop rapport and maintain strong working relationships with internal and external customers. 
• Outstanding communication, listening skills, customer service, patience, and relationship-building skills. 
• Ability to communicate effectively both orally and in writing. 
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations. 
• 1-2 years of practical experience with B2B sales preferred.
• Prior cold-calling experience is helpful.
• Excellent negotiation skills. 
• Demonstrate attention to detail. 
• Successfully working independently in a fast-paced environment. 
• Working knowledge of the Microsoft Office Suite.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never off

Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation. Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH. Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions. Through these three companies we provide customer-centric IT solutions and services to small- to medium-sized businesses, enterprise, and public sector markets, respectively.Twice recognized by Forbes as one of “America’s Most Trustworthy Companies,” Connection has made it our mission to provide customers with expert guidance, state-of-the-art tools, and exceptional knowledge to solve their technology challenges. Throughout our community, we strive to inspire success and increase the value of IT investments.