Patient Service Technician II - Lab Services - Kelsey Seybold Clinics: Sienna

Kelsey‑Seybold Clinic, part of the Optum family of businesses, invites you to join one of our 40+ Houston locations. We are known for delivering coordinated and accountable care across 65 specialties. This role supports a multi‑specialty clinic with more than 900 medical providers, helping to drive higher quality, higher patient satisfaction and lower costs. Caring. Connecting. Growing together. Responsibilities Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider. Perform CLIA waived testing (e.g. urine dip, pregnancy tests, finger‑stick blood glucose, fecal occult blood, rapid influenza, finger‑stick PT/INR, monospots, sed rates, rapid strep) as described in the laboratory procedure manual with minimal/no supervision. Maintain accurate laboratory records and make them available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors. Perform necessary quality controls; participate in proficiency testing program as required. Maintain lab instruments according to manufacturer recommendations and follow all safety guidelines. Required Qualifications High School Diploma or equivalent from an accredited school. Must obtain BLS within 30 days of employment. 2+ years of experience if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in a clinical setting. Ability to speak, write and understand English. Hired individuals must complete the KSC review/skill validation program within 90 days of hire. Able to use related equipment. Experience with computers and Windows‑based software. Driver's License and reliable transportation. Preferred Qualifications Certified Phlebotomist and Certified/Registered Medical Assistant. Member of an accredited phlebotomy National organization. Bi‑lingual. Ability to use Microsoft Word and Excel. Knowledge of electronic medical record systems. Prior EPIC experience. Practice good customer service principles and practices. Pay is based on various factors, including local labor markets, education, work experience, and certifications. Hourly pay ranges from $16.15 to $28.80 per hour for full‑time employment. We comply with all minimum wage laws as applicable. Additional benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility). Application Deadline: This position will be posted for a minimum of 2 business days or until a sufficient candidate pool is collected. The posting may close early due to high volume of applicants. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr Optum