Semillero Agente de Servicio al Cliente PT MIA
Aerovias del Continente Americano S.A. Avianca
Semillero Agente De Servicio Al Cliente Pt Mia
Ubicacin: Mia, Us
Empresa: cada vez estas ms cerca de tocar el cielo! Queremos que hagas parte de este emocionante viaje en donde podrs crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompaar a seguir venciendo obstculos y alcanzar tu destino. Semillero agente de servicio al cliente Pt - Mia En este rol realizaras y aseguraras la excelencia en el servicio, brindando un trato gil y oportuno; con el fin de cumplir con los deberes y responsabilidades establecidos en los manuales operativos y del sistema de gestin integral.
Funciones especficas:
- Atender, orientar y direccionar al pasajero en cada punto de contacto, de acuerdo con lo establecido en los procedimientos; con el fin de garantizar que la operacin de los vuelos se maneje de forma segura y as obtener calidad en el servicio.
- Asegurar un excelente servicio al cliente, a travs de la satisfaccin de las necesidades y requerimientos del mismo; con el fin de garantizar el mejoramiento continuo de la organizacin.
- Apoyar al supervisor, agente lder u otros colaboradores, en caso de retrasos, vuelos interrumpidos, sobreventa o cancelaciones, realizando las funciones que se le asignen; con el fin de garantizar el mejoramiento continuo de la organizacin.
Check- in / los requisitos para abordar:
- Experiencia laboral requerida: 6 meses de experiencia en empresas de servicio y atencin al cliente.
- High school finalizado.
- Idioma: ingls B2 indispensable
- Documentos con autorizacin para trabajar en los Estados Unidos
Lugar de la vacante: Mia, Usa. Sabemos que contigo vamos a ganar!
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