Patient Companion

Overview

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (

Location: Southwest General Hospital - Middleburg Heights, OH

Hourly Rate: $15.00 - $16.25 an hour (Paid Weekly)

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s

experience, skills, abilities, geographic location, and alignment with market data.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies

• Offer hospitality services to guests and creates a positive first impression

• Anticipate and responds to guest's needs in a friendly and positive helpful manner

• Communicate clearly and professionally

• Enact facility emergency procedures when necessary

• Remain calm, professional, and polite when working with disgruntled guests

• Maintain knowledge of relevant products, policies and procedures

• Direct customer to appropriate department based on their needs

• Work as a team player and actively contribute to the efforts of all other departments

• Attend all required meetings and training sessions

• Provides optimal levels of customer service wherever possible

Qualifications

Basic Qualifications:

• Must be 18 years of age or older

• No experience required and on-the-job training provided • No high school diploma, GED or college degree required

Preferred Qualifications:

• One (1) year of prior customer service or similar experience preferred

REQNUMBER: 159369

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.