Product Support Specialist

Job Description

Job Description

Job Title: Product Engineer

Job Description

Provide technical support in sales and applications engineering by addressing technical inquiries from engineers and designers globally. Facilitate the implementation of next-generation interconnect solutions while supporting a wide range of existing product lines. Gain expertise in high-reliability interconnection systems, including military-standard cylindrical and rectangular connectors, connector accessories, conduit assemblies, cable assemblies, and wire harnesses. Collaborate with customers to address technical questions, solve interconnection challenges, and establish new build-to-order production packages. Interpret blueprints and customer proposals and work closely with design and engineering departments to address customer inquiries.

Responsibilities

• Provide technical support for sales and applications engineering.
• Answer technical inquiries from global engineers and designers.
• Support the implementation of next-generation interconnect solutions.
• Manage existing product lines of interconnection systems.
• Collaborate with customers to solve interconnection challenges.
• Set up new build-to-order production packages.
• Interpret blueprints and customer proposals.
• Interact with design and engineering departments to address customer questions.

Essential Skills

• Mechanical engineering
• Technical support expertise
• Sales experience
• Aerospace knowledge
• Program management skills
• Project management skills
• Bachelor’s degree in engineering technology, technology management, mechanical engineering, or a similar technical degree program
• Mechanical aptitude such as blueprint or schematic reading
• Proficiency in Microsoft Office (Word, Excel, and Outlook)

Additional Skills & Qualifications

• Experience with CadKey or AutoCad (2D)
• Experience with popular 3D CAD software such as Inventor, PRO/E, SolidWorks, CATIA

Work Environment

The company offers a collaborative and development-focused work environment. Employees benefit from a Bonus Incentive Program and a history of no layoffs, providing job security. The work involves regular interaction with colleagues, customers, vendors, and others, requiring effective communication skills.

This is a Contract to Hire position based out of Glendale, CA.

The pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Glendale,CA.

This position is anticipated to close on Jul 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.