Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Member Service Representative

YMCA of Metropolitan Dallas

Description

We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. At the Y, strengthening community is our cause. If you think you have what it takes, apply today!


Member Service Representatives are responsible to:
  • Promote and sell memberships and services
  • Learn to give quality tours according to the goals and interests of our members
  • Scan member cards and greet by name
  • Build relationships and retain members
  • Answer member questions in a prompt, professional, and friendly manner
  • Attend paid trainings and meetings and learn new skills
  • Work with a team to make a lasting difference in your community
  • Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.
  • Schedule will be approximately 10 to 29 hours per week depending on the needs of the branch
Requirements:
  • Provide positive outlook and experiences
  • Friendly and team oriented
  • Adaptable to changing situations
  • Ability to manage multiple priorities
  • Must be able to stand for long periods of time
  • Professional customer service and communication skills
  • Responsible for quality and accuracy
  • Ability to learn new programs quickly
  • Proficient with Microsoft Suite and web navigation
  • Creative and innovative
  • High school diploma or GED
  • Bilingual helpful, but not required
Requirements

As a Member Services Representative , you'll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.

Your responsibilities will include:
  • Give quality tours to potential new members
  • Promoting and selling memberships as well as other YMCA programs (e.g., swim lessons, youth sports, personal training, etc.)
  • Being knowledgeable about program offerings and proactively looking up accurate information online or through internal systems when needed
  • Giving quality tours tailored to the interests of prospective members
  • Greeting members by name and scanning members in
  • Building relationships and helping retain members
  • Providing prompt, friendly, and professional service
  • Multitasking in a fast-paced environment while managing front desk responsibilities
  • Participating in paid trainings and team meetings
  • Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)
  • Supporting your team to create a positive and engaging environment

Schedule:

Membership Service Representative - Hours & Availability

The following are the primary shifts we are currently hiring for:

Weekday Opening Shift: 4:45 AM - 9:00 AM

Weekday Closing Shift: 5:00 PM - 8:00 PM

Weekend Shifts: 12:00 PM - 5:00 PM on Saturdays and Sundays

This position supports member engagement, check-ins, and front desk operations during our busiest times.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Member Service Representative in Plano, TX vacancy
  •  ...Member Service Representative Texans Credit Union has a great opportunity for a Member Service Representative to join our Member Connect (Call Center) team! This is an ideal position for candidates who thrive on providing exceptional customer service by phone! This... 
    Suggested
    Remote work

    Texans Credit Union

    Richardson, TX
    3 hours ago
  • $42k

     ...- where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service... 
    Suggested
    Hourly pay
    Full time
    Local area
    Shift work

    Planet Fitness

    Plano, TX
    3 days ago
  •  ...said tasks. Utilize point of sale for members to purchase drinks and merchandise items...  ...and create a high level of customer service. Stocking retail and janitorial items...  ...procedures are adhered to. Assist GM and represent our company at community events and... 
    Suggested
    Minimum wage
    Part time
    Work at office
    Shift work
    Afternoon shift

    Excel Fitness

    Richardson, TX
    5 days ago
  • $42k

     ...desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities Provide an exceptional customer service... 
    Suggested
    Full time
    Local area
    Shift work
    Night shift

    Planet Fitness - Excel Fitness

    Plano, TX
    4 days ago
  •  ...growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents....  ...help market State Farm’s industry-leading insurance and financial service products while building strong customer relationships. Be... 
    Suggested
    Local area

    Andy Roethele - State Farm Agent

    Plano, TX
    a month ago
  • $50k - $75k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Gwen Candler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    For contractors
    Work at office

    Gwen Candler - State Farm Agent

    Richardson, TX
    2 days ago
  • $45k - $65k

    Customer Service Representative - State Farm Agent Team Member Full Time in RICHARDSON, TX Replies within 24 hours Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State... 
    Hourly pay
    Full time
    For contractors
    Flexible hours

    Davisindallas

    Richardson, TX
    1 day ago
  • $42k - $60k

    Customer Service Representative - State Farm Agent Team Member Full Time in Plano, TX Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member... 
    Full time
    For contractors

    Kuoknows

    Plano, TX
    1 day ago
  •  ...oriented professional to join their team. As a State Farm team member for John Kraft - State Farm Agent, you will build and develop customer...  ..., identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to... 
    For contractors

    State Farm Agent

    Plano, TX
    1 day ago
  • $55k - $90k

     ...advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As Customer Service Manager - State Farm Agent Team Member with Darin McCullough - State Farm Agent, you equip our agency to continually achieve its goals. You empower... 
    For contractors
    Work at office

    State Farm

    Plano, TX
    2 days ago
  • $15 - $20 per hour

     ...State Farm Agent Team Member Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to...  ...State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships... 
    Hourly pay
    For contractors

    Matt Scaling - State Farm Agent

    Plano, TX
    1 day ago
  • $55k - $90k

     ...Customer Service Manager - State Farm Agent Team MemberAs Customer Service Manager - State Farm Agent Team Member with Darin McCullough - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office... 
    For contractors
    Work at office

    Darin McCullough - State Farm Agent

    Plano, TX
    3 days ago
  •  ...and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by... 
    Local area
    Weekend work

    Planet Fitness

    Rowlett, TX
    1 day ago
  • $16.75 - $24.4 per hour

     ...revolutionize the grocery industry. Provides support as a member of the Produce team to include receiving and preparing product,...  ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work
    Night shift

    Whole Foods Market

    Richardson, TX
    5 days ago
  •  ...input and update prospective and current member information into tablets and point of...  ...members and create a high level of member service. Stock retail and janitorial items for...  ...are adhered to. Assist GM and represent our company at community events and other... 
    Minimum wage
    Full time
    Part time
    Work at office
    Shift work
    Night shift
    Day shift
    Afternoon shift

    Excel Fitness

    Richardson, TX
    3 days ago
  • $15 per hour

     ...growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) has an immediate opportunity to join our Janitorial Services Team as a Janitorial Crew Member . If you want a flexible schedule to earn some additional income while being... 
    Hourly pay
    Local area
    Immediate start
    Flexible hours
    Shift work
    Weekend work

    Kellermeyer Bergensons Services

    Plano, TX
    1 day ago
  •  ...standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking...  ...Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the... 
    Full time
    Part time
    Local area
    Night shift
    Early shift

    Michaels Stores

    Plano, TX
    2 days ago
  •  ...that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member's journey. What fuels us? Our belief in the power of fun. Here, you won't just help customers gear up for their next adventure —... 

    Academy Sports and Outdoors

    Plano, TX
    1 day ago
  • $36k - $50k

     ...Telemarketer - State Farm Agent Team Member As a Telemarketer - State Farm Agent Team Member for Dave Kiley - State Farm Agent, your...  ...! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights... 
    For contractors

    Dave Kiley - State Farm Agent

    Plano, TX
    4 days ago
  • $60k - $80k

     ...insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... ~401K ~ Health benefit ~ Salary plus commission/bonus ~ Paid time off (vacation and... 
    For contractors
    Work at office
    Flexible hours

    Christy Brott - State Farm Agent

    Plano, TX
    1 day ago
  • $40k - $80k

     ...Account Position - State Farm Agent Team Member William Kuo - State Farm Agent is...  ...identify their needs, and market products or services that maximize value. You may also...  ...experience (outside sales or inside sales representative, retail sales associate, or... 
    Work at office
    Relocation package

    William Kuo - State Farm Insurance Agent

    Plano, TX
    1 day ago
  • $4,000 - $6,000 per month

     ...Account Position - State Farm Agent Team Member Successful State Farm Agent is...  ...needs, and market appropriate products and services. As an Agent Team Member, you will...  ...experience (outside sales or inside sales representative, retail sales associate, or... 
    Hourly pay
    For contractors

    Matt Scaling - State Farm Agent

    Plano, TX
    1 day ago
  •  ...TX ROLE DESCRIPTION As a Telemarketer - State Farm Agent Team Member with Kelly Cook - State Farm Agent, you will generate the kind...  ...successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You... 
    Hourly pay
    Full time
    For contractors
    Work at office

    Kellycookinsurance

    Plano, TX
    1 day ago
  • $40k - $80k

     ...Account Position - State Farm Agent Team Member, your knowledge of insurance products...  ...identify their needs, and market products or services that maximize value. You may also...  ...experience (outside sales or inside sales representative, retail sales associate, or... 

    William Kuo - State Farm Insurance Agent

    Plano, TX
    2 days ago
  •  ...Account Position - State Farm Agent Team Member Position Overview Successful State Farm...  ..., and market appropriate products and services. Benefits Paid time off (vacation and...  ...experience (outside sales or inside sales representative, retail sales associate, or... 
    For contractors

    Matt Scaling - State Farm Agent

    Plano, TX
    4 days ago
  • $18 - $22 per hour

     ...in 1937, Advancial is one of the oldest credit unions in the country. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions. At Advancial, we don't just work hard - we play hard, too. We're a team... 
    Hourly pay
    Shift work

    Advancial Federal Credit Union

    Frisco, TX
    3 days ago
  • $35k - $65k

     ...State Farm Agent Team Member Do you have aspirations to run your own business? If so...  ...prompt, accurate, and friendly customer service. Service can include responding to inquiries...  ...(outside sales or inside sales representative, retail sales associate, or telemarketing... 
    For contractors
    Work at office

    William Kuo - State Farm Insurance Agent

    Plano, TX
    1 day ago
  • $60k - $100k

     ...Account Representative for Michael Fortado - State Farm Agent As an Account Representative...  ...proactively marketing relevant products and services. Compensation: $60,000.00 - $100,000...  ...employed as a State Farm Agent Team Member. I am a proud graduate of University... 
    For contractors
    Work at office

    Michael Fortado - State Farm Agent

    Plano, TX
    4 days ago
  • $60k - $100k

     ...that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As Account Representative for Michael Fortado - State Farm Agent, you...  ...previously employed as a State Farm Agent Team Member. I am a proud graduate of University of Arkansas... 
    For contractors
    Work at office

    State Farm

    Plano, TX
    2 days ago
  •  ...Role Description As Account Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations...  ...by proactively marketing relevant products and services. Grow your career as you better your community. As an... 

    Andy Roethele Insurance & Financial Services

    Plano, TX
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Service Representative. Be the first to apply!