Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

About Us:
Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we’ve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.

What Makes Us Different:

• Team Bonding : From friendly competitions to birthday lunches and team outings, we celebrate our successes together.
• Community Involvement : We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.

Compensation & Growth:

• Competitive pay, individual bonuses, and a health reimbursement plan.
• Retirement plan to help you invest in your future.
• In-house marketing and a steady stream of leads to support your success.
• Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.

Position Overview:
If you’re outgoing, customer-focused, and enjoy making a difference in people’s lives, this is the opportunity for you. As part of our team, you’ll help market State Farm’s industry-leading insurance and financial service products while building strong customer relationships.

Be part of a team that works hard, grows together, and gives back. Apply today!

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Willing to work between both offices (Highland Village and Plano, TX).