Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a team of seven focused on performance, consistency, and delivering a strong customer experience. Before becoming a State Farm agent, I served as a Senior Director at Home Depot, bringing leadership, structure, and a results-driven mindset into the agency.

Our office is uniquely positioned next to the State Farm hub in Texas, serving as a key presence in the area. We stay actively involved in the community through local Chambers of Commerce and value building strong local relationships.

For our team, we offer PTO, health, dental and vision benefits, life insurance, reimbursement for licensing costs, and a strong focus on work-life balance. We also provide both individual and team-based incentives, with bonus opportunities designed to reward performance and encourage collaboration.

Our office culture is positive, disciplined, and process-driven. We focus on creating sustainable, repeatable success through strong habits and mindset. We’re looking for someone who is coachable, trustworthy, and brings a positive attitude - someone who values accountability, teamwork, and wants to grow in a high-performing environment.

ROLE DESCRIPTION:
Gwen Candler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.