Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance
• Bonus based on performance

About Our Agency

At the Shanda Martin State Farm Agency, we are passionate about helping individuals, families, and businesses protect what matters most through personalized insurance and financial services. As a State Farm Agent with a commitment to excellence, Shanda brings professional expertise, industry knowledge, and a genuine passion for serving others to everything we do.

With more than 35 years of combined insurance experience, our team is dedicated to providing exceptional customer service while building strong, lasting relationships within the Dallas-Fort Worth community and beyond. We value teamwork, integrity, continuous learning, and making a positive impact on the lives of our customers.

If you’re looking to join a supportive, growth-focused team where you can develop your skills, help others, and be part of something meaningful, we’d love to meet you.

Position Overview

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow, we invite you to apply and become a valued member of our team.

Part Time
Office hours are Monday through Friday, 9:00 AM to 5:00 PM. Flexibility within this time frame is required 

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Requirements

• Excellent communication skills - written, verbal and listening
• Great interpersonal skills
• Detail oriented
• Strong organizational and multitasking abilities
• Basic computer skills, including Microsoft Office and CRM systems.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.