Mitigation Technician

Job Description

Job Description

Benefits:

• Medical, Dental, and Vision
• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Training & development

Mitigation Technician 
Starting at $19.00 - $24.00 + Benefits

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? 

Join the Paul Davis Team!
Our company's mission is to provide opportunities for great people to deliver best in class results.  There is a path for career growth, promotions and your future.  We will train you!

Mitigation Technician - Restoration
The Mitigation Technician position is a career in property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team is accountable for addressing the property and the customer with skill, knowledge, and professionalism and for preserving as much of the property as possible while working safely and efficiently on the job site.

Tier 1 – $18.00-$19.00/hour

• New to the restoration industry with little or no experience.
• Requires training and development in mitigation procedures, equipment operation, and job documentation.
• Demonstrates willingness to learn and develop professionally.
• No current openings at this tier.

Tier 2 – $19.00-$21.00/hour

• Some restoration, construction, environmental, or related industry experience.
• Possesses basic industry certifications or demonstrates the ability to obtain certifications within an established timeframe.
• Able to perform mitigation tasks with limited supervision.
• Understands basic documentation, equipment operation, and job-site procedures.

Tier 3 – $22.00-24.00/hour

• Experienced technician with relevant certifications and proven field performance.
• Capable of working independently and operating mitigation equipment.
• Proficient in job documentation and daily project responsibilities.
• Assists with training and mentoring newer technicians.
• Strong understanding of mitigation best practices and customer service expectations.

RESPONSIBILITES:         

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Demolition of structural damage to properties through the use of hand and power tools  
• Perform initial site visits
• Conduct moisture inspections
• Set restoration equipment within guidelines 
• Complete assigned tasks and notes  in our primary operating system (RMS) 
• Take photos of jobs assigned at start, completion, and throughout the process
• IICRC certification available as IICRC classes are offered 

Competency – Knowledge, Skills and Abilities:

• Knowledge of technology (iPhone, iPad, computer)
• Customer Service Skills
• Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Ability to operate a company vehicle safely
• Maintain a level of confidentiality

Preferred Education and Experience: 

• High School Diploma or GED 
• Customer Service experience
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Physical Requirement

• Constantly move about job sites; stairs, walkways, roofs, crawl spaces
• Occasionally requires a ladder to complete jobs
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 60lbs
• Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 

Disclaimer: 
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.