Home Health Staffing Coordinator (Scheduler)

Job Description

Job Description

Join a Team That Puts Care First

At Elite Home Health, we believe healing happens best at home. As a Medicare-certified home health agency serving communities across Florida, we provide high-quality, compassionate care that helps patients recover, maintain independence, and improve their quality of life.

Behind every successful patient visit is strong coordination, communication, and scheduling support. Our Staffing Coordinator plays a critical role in ensuring patients receive timely care by maintaining accurate schedules and supporting efficient field staff coordination.

We are seeking a highly organized and dependable Staffing Coordinator who thrives in a fast-paced environment and is committed to supporting both patients and clinicians through strong operational coordination.

If you are detail-oriented, proactive, and enjoy managing moving pieces with accuracy and professionalism, we would love to meet you.

Position Summary

The Staffing Coordinator is responsible for coordinating patient visits, maintaining staff schedules, and supporting communication between office and field staff to ensure timely and efficient service delivery. This role manages scheduling functions, staffing adjustments, and coordination of patient services in accordance with agency policies and operational needs.

The Staffing Coordinator supports continuity of care by helping ensure appropriate staff coverage, accurate scheduling records, and effective communication across departments.

Reporting Structure

This position reports to the Clinical Manager, Director of Nursing (DON), Administrator, or designated leadership responsible for scheduling and operations. The Staffing Coordinator works closely with clinical, administrative, and field staff to support daily agency operations.

Scope of Practice

This role is administrative and operational in nature and does not provide direct patient care. The Staffing Coordinator is responsible for scheduling, coordination, and communication functions only and does not perform clinical assessments, make clinical decisions, or provide skilled services.

What You’ll Do

1. Scheduling & Staffing Coordination

• Maintain current patient schedules and staffing assignments
• Coordinate patient visits and clinician schedules to ensure timely service delivery
• Prepare and update weekly schedules for field staff
• Communicate scheduling changes promptly and accurately to office and field staff
• Assist with coverage planning for call-outs, schedule adjustments, and staffing needs

2. Patient Roster & Service Coordination

• Maintain accurate patient rosters and scheduling records
• Update scheduling logs, visit tracking tools, and coordination records
• Assist in coordinating services provided to patients across disciplines
• Support continuity of care by ensuring visit schedules align with patient needs and care plans

3. Communication & Operational Support

• Serve as a communication link between office staff, field clinicians, and leadership regarding scheduling needs
• Coordinate updates related to visit changes, admissions, recertifications, and discharges as applicable
• Support intake and clinical teams with scheduling-related workflow needs

4. Documentation & Compliance

• Maintain accurate scheduling documentation and operational records
• Follow agency policies related to scheduling, confidentiality, and compliance
• Support readiness for internal audits and operational reviews related to scheduling functions

5. Team Collaboration

• Work closely with nurses, therapists, intake, billing, and administrative teams to support agency operations
• Participate in staff meetings, training sessions, and required in-services
• Promote a culture of accountability, teamwork, and efficient patient service delivery

Qualifications

• Minimum of 1–2 years of scheduling, staffing coordination, healthcare administration, or related experience preferred
• Home health, hospice, or healthcare office experience preferred
• Experience with EMR systems such as Axxess,WellSky(Kinnser), or similar preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Ability to pass background screening and all compliance requirements

Skills We Value

• Strong scheduling and coordination abilities
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational skills
• Ability to work efficiently under changing priorities
• Professionalism and dependability
• Strong problem-solving and time management skills
• Commitment to teamwork and operational excellence

Physical Requirements

• Ability to sit and work at a computer for extended periods
• Frequent use of phone, scheduling systems, and electronic records
• Ability to communicate effectively with staff and leadership throughout the day
• Occasional movement within office and clinical environments as needed
• Ability to manage multiple scheduling tasks in a fast-paced setting

Why Elite Home Health?

We know great professionals have options. Here’s why they choose Elite:

• Competitive compensation
• Supportive leadership and collaborative team culture
• Opportunities for professional growth in healthcare operations
• Strong systems and operational support
• Meaningful work that directly supports patient care delivery
• A mission-driven organization where teamwork and service matter

At Elite Home Health, you are not just managing schedules—you are helping ensure patients receive the care they need, when they need it.

Join a team where your coordination truly makes a difference.