Remote Call Center Manager - Member Experience
Brunswick Corporation
Brunswick Corporation through Freedom Boat Club is seeking a Call Center Manager to lead our member service team and deliver an exceptional member experience. This fully remote role oversees daily contact center operations, coaching teams, and driving performance to improve service quality and efficiency. The ideal candidate is a people-first leader with a proven track record of coaching, optimizing processes, and creating standout customer experiences in fast-paced environments. #J-18808-Ljbffr
- ...Brunswick Corporation through Freedom Boat Club is seeking a Call Center Manager to lead our member service team and deliver an exceptional member experience. This fully remote role oversees daily contact center operations, coaching teams, and driving performance to improve...Remote work
- ...Brunswick Corporation, Freedom Boat Club, is hiring a Call Center Manager to lead our customer service team and deliver an exceptional member experience. You will oversee daily contact center operations, develop teams, drive performance, and partner across the business...Remote work
- ...Brunswick Corporation is seeking a Call Center Manager to lead the Freedom Boat Club member service team and deliver an exceptional customer experience. This role oversees daily contact center... ...in a fast-paced environment from a fully remote work setup. #J-18808-LjbffrRemote work
$14 per hour
...Sagility India Private Ltd is hiring Work From Home Customer Service Representatives to enhance the member experience. Join a passionate team dedicated to excellence and service. This role requires handling customer inquiries and communication with empathy while meeting...Remote workWork from home- ...GTE Financial is seeking a Member Experience Advocate I to handle inbound calls and virtual teller sessions while resolving member inquiries about accounts... ...better meet needs. This full-time role supports hybrid/remote work, requires a quiet home workspace, and...Remote workFull timeWork from home
- ...SCAN is seeking a Member Experience Guide to serve as a trusted partner for our members, owning each interaction from inquiry to resolution... ...join a nationwide team with 7 weeks of mandatory training, a remote work mode, and potential for growth alongside SCAN’s mission...Remote work
$176.35k - $273.42k
...hands-on leadership of Wescom Financial’s Member Experience (MX) function. Owns the enterprise... ..., including survey platforms, feedback management tools, and related vendor partnerships.... ...base at Wescom’s Pasadena offices. The Remote or Hybrid status may be discontinued by...Remote workWork from homeShift work$75.6k - $114.2k
...Compeer Financial is a member-owned cooperative... ...backgrounds and experiences to help provide... ...option up to 50% remote and is based out of... ...operations of Contact Center team members who... ...issues. Team Management Provides clear and... ...Tracks and monitors calls. Ensures team adheres...Remote workTemporary workWork experience placementSummer workCasual workInternshipSeasonal workWork from homeWork visaFlexible hours- ...SCAN Health Insurance is seeking a Member Experience Guide to support our members remotely, handling inquiries through resolution with empathy and accountability. You will translate benefits and processes into clear guidance, providing essential assistance in a healthcare...Remote work
- ...Join to apply for the Customer Experience Team Member II role at Purple Communications, Inc . ZP... ...services, video relay service, and video remote interpreting, the company delivers a... ...project(s) assigned by the CET Center Management. Knowledge and ability to use American...Remote workWork from homeNight shiftWeekend work
$182k - $242k
...Lead Product Manager, GrowthAlma, part of Spring Health, is actively... ..., Growth to join our Client Experience organization. Reporting to... ...execution for top-of-funnel member growth, focusing on net-new client... ...0 - $242,000Benefits:We're a remote-first companyHealth insurance...Remote workWork at officeWork from homeRelocationHome office2 days per week3 days per week$120k - $145k
...operators of fitness centers in the world by number of members and locations. As... ...high-quality fitness experience in a welcoming, non... ..., which we call the Judgement Free... ...started!OverviewThe Manager, Member Experience... ...these locations. Fully remote work is not available...Remote workWork at officeLocal areaWork from home$58k - $60k
...Call Center Manager (Outreach) Lead the Voice of WIS Bring Patients Back In... ...Georgia and Alabama and 160+ team members, we're growing fast. We're... ...be comfortable managing remote employees, keeping a distributed... ...(large patient population) Experience with Phreesia, PACS/RIS, and...Remote workFull timeSeasonal workWork at officeMonday to Friday- ...the USA, with a strong call center footprint and... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging advanced... ...Client Services Manager to manage client relationships... ...and reward our team members.What you can expect...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...health organization serving over 500,000 people across multiple states. The Member Experience Guide emphasizes empathy, accountability, and resolving inquiries with urgency and care, centered on the member obsession mindset. You will own the end-to-end experience, translate...Remote work
- ...are seeking an experienced Member Services Manager to lead a virtual team supporting... ...day-to-day contact center operations, team performance... ...environment. This is a remote position; however, candidates... ...or higher ~5–7 years of experience in customer service, contact...Remote workMonday to FridayShift work
- ...SCAN Health Plan is seeking a remote Member Experience Guide to own inquiries from start to resolution with empathy and accountability. You will... ...guide members through benefits and processes, and aim for first-call resolution whenever possible. The role emphasizes...Remote work
$74.69k - $97k
...The Call Center Knowledge Management Manager (Immigration Services) is responsible... ...related field; equivalent experience may be substituted where appropriate... ...working conditions: Remote work : Work in a way that... ...connect with other team members and business leaders....Remote workContract workWork at officeLocal areaWork from homeFlexible hours- ...SCAN Health Plan is seeking a remote Member Experience Guide to serve as a trusted partner for our members, guiding inquiries to resolution with empathy and accountability. You will own interactions from inquiry to resolution, prioritizing member needs and delivering...Remote work
- ...Workit Health is seeking a Member Experience Specialist to provide exceptional support to members throughout their recovery journey. This remote role involves engaging with patients via various channels, ensuring they receive accurate information and assistance as they...Remote work
- ...SCAN Health Insurance is seeking a Customer-Focused Member Experience Guide to own inquiries from start to resolution in a remote setting. You will prioritize member needs with empathy, and drive first-call resolution where possible, delivering clear, actionable guidance...Remote work
- ...Seed Health, Inc. is hiring a Senior Product Manager for the post-purchase member experience. You will own the end-to-end journey, align science and retention... ...to deliver a scalable member experience. This remote role requires 7+ years in product management with a focus...Remote work
$93.5k - $126.5k
Member Experience Software Development Engineer II - III Hybrid role (3 days/week in office) at... ...communication.Comfortable working in a remote and/or distributed team environment, and... ...with minimum direction.Able to plan and manage their own work.Communicate effectively...Remote workFull timeWork at officeImmediate startWork from homeRelocationFlexible hours3 days per week- ...Call Center Customer Service Manager MCI is one of the fastest-growing tech-enabled... ...countries. We deliver Customer Experience (CX), Business Process... ...by both on-site and remote agents, leveraging advanced... ...support and reward our team members. What You Can Expect...Remote workFull timeTemporary workCasual workWork at officeShift work
$20 per hour
...health organization, seeks a Seasona l Member Experience Guide for fully remote work across AZ, NV, TX, WA, and more... ...training shift TBD. The role centers on empathy, accountability, and member... ...-to-end experiences, aim for first-call resolution, and advocate for improvements...Remote workHourly payShift work$73.6k - $106.2k
...generation technologies that transform experiences on the water and beyond.... ...Boat Club is world’s largest members-only boat club. We are seeking a Call Center Manager to lead our customer service team... ...Conditions This is a fully remote position Member Experience Center...Remote workFull timeWork at officeLocal areaMonday to Friday- ...Health is seeking a senior product leader to own the core member software experience across the care journey. You will translate abstract problems... ...strategy, set measurable goals, and mentor other product managers. This is a high-autonomy, high-impact role with travel up...Remote work
- ...seeking a CX Strategy Director to architect our member journeys across products and touchpoints. You... ...senior leadership, driving end-to-end journey management, data-informed decisions, and a best-in-class digital experience for our Medicare Advantage population. As a...Remote work
- ...Care Access is hiring a Senior Manager, Member Experience Marketing to own the strategy and execution of member-focused programs across the journey. You will work with Website, Lifecycle Marketing, Data & Analytics, and Clinical teams to create a cohesive, compassionate...Remote work
$25 per hour
...for pets. JOB OVERVIEW The Member Experience Associate III role is for highly... ...Customer Experience team by managing the most complex and... ...A minimum of three years of call center experience is required. RESPONSIBILITIES... ...(with instructions and remote IT team assistance)...Remote workHourly payFull timeWork at officeWork from home
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