Remote Call Center Manager - Elevate Member Experiences
Brunswick Corporation
Brunswick Corporation is seeking a Call Center Manager to lead the Freedom Boat Club member service team and deliver an exceptional customer experience. This role oversees daily contact center operations, staffing, training, and performance improvement, partnering across the business to raise service levels. The ideal candidate is a people-focused leader with coaching experience, able to manage multiple priorities in a fast-paced environment from a fully remote work setup. #J-18808-Ljbffr
- ...Brunswick Corporation through Freedom Boat Club is seeking a Call Center Manager to lead our member service team and deliver an exceptional member experience. This fully remote role oversees daily contact center operations, coaching teams, and driving performance to improve...Remote work
- ...Brunswick Corporation, Freedom Boat Club, is hiring a Call Center Manager to lead our customer service team and deliver an exceptional member experience. You will oversee daily contact center operations, develop teams, drive performance, and partner across the business...Remote work
$14 per hour
...Sagility India Private Ltd is hiring Work From Home Customer Service Representatives to enhance the member experience. Join a passionate team dedicated to excellence and service. This role requires handling customer inquiries and communication with empathy while meeting...Remote workWork from home- ...Navigator to be the main contact for members and families, coordinating... ...role reports to the Care Navigation manager and emphasizes collaboration, empathy... ...and delivering high-quality patient experiences. You will work remotely across the US, explaining insurance...Remote work
- ...is seeking a Quality Assurance Manager to lead the QA program within the Call Center Support Team. This role focuses... ...performance and an exceptional patient experience across inbound and outbound... ...evaluations, coach and develop team members, and partner with leadership to...Suggested
- ...GTE Financial is seeking a Member Experience Advocate I to handle inbound calls and virtual teller sessions while resolving member inquiries about accounts... ...better meet needs. This full-time role supports hybrid/remote work, requires a quiet home workspace, and...Remote workFull timeWork from home
- ...the Future of Owner Experience Vacatia is reinventing... ..., and stay. As a Call Center Manager, you'll play a key role... .... This role is remote within the United States... ...during periods of elevated volume and as business... ...opportunities to help team members reach their potential...Remote workWork at officeShift work
- ...SCAN is seeking a Member Experience Guide to serve as a trusted partner for our members, owning each interaction from inquiry to resolution... ...join a nationwide team with 7 weeks of mandatory training, a remote work mode, and potential for growth alongside SCAN’s mission...Remote work
$176.35k - $273.42k
...hands-on leadership of Wescom Financial’s Member Experience (MX) function. Owns the enterprise... ..., including survey platforms, feedback management tools, and related vendor partnerships.... ...base at Wescom’s Pasadena offices. The Remote or Hybrid status may be discontinued by...Remote workWork from homeShift work$75.6k - $114.2k
...Compeer Financial is a member-owned cooperative... ...backgrounds and experiences to help provide... ...option up to 50% remote and is based out of... ...operations of Contact Center team members who... ...issues. Team Management Provides clear and... ...Tracks and monitors calls. Ensures team adheres...Remote workTemporary workWork experience placementSummer workCasual workInternshipSeasonal workWork from homeWork visaFlexible hours- ...SCAN Health Insurance is seeking a Member Experience Guide to support our members remotely, handling inquiries through resolution with empathy and accountability. You will translate benefits and processes into clear guidance, providing essential assistance in a healthcare...Remote work
$182k - $242k
...Lead Product Manager, GrowthAlma, part of Spring Health, is actively... ..., Growth to join our Client Experience organization. Reporting to... ...execution for top-of-funnel member growth, focusing on net-new client... ...0 - $242,000Benefits:We're a remote-first companyHealth insurance...Remote workWork at officeWork from homeRelocationHome office2 days per week3 days per week$120k - $145k
...operators of fitness centers in the world by number of members and locations. As... ...high-quality fitness experience in a welcoming, non... ..., which we call the Judgement Free... ...started!OverviewThe Manager, Member Experience... ...these locations. Fully remote work is not available...Remote workWork at officeLocal areaWork from home- ...Join to apply for the Customer Experience Team Member II role at Purple Communications, Inc . ZP... ...services, video relay service, and video remote interpreting, the company delivers a... ...project(s) assigned by the CET Center Management. Knowledge and ability to use American...Remote workWork from homeNight shiftWeekend work
$58k - $60k
...Call Center Manager (Outreach) Lead the Voice of WIS Bring Patients Back In... ...Georgia and Alabama and 160+ team members, we're growing fast. We're... ...be comfortable managing remote employees, keeping a distributed... ...(large patient population) Experience with Phreesia, PACS/RIS, and...Remote workFull timeSeasonal workWork at officeMonday to Friday- ...health organization serving over 500,000 people across multiple states. The Member Experience Guide emphasizes empathy, accountability, and resolving inquiries with urgency and care, centered on the member obsession mindset. You will own the end-to-end experience, translate...Remote work
- ...SCAN Health Plan is seeking a remote Member Experience Guide to own inquiries from start to resolution with empathy and accountability. You will... ...guide members through benefits and processes, and aim for first-call resolution whenever possible. The role emphasizes...Remote work
- ...are seeking an experienced Member Services Manager to lead a virtual team supporting... ...day-to-day contact center operations, team performance... ...environment. This is a remote position; however, candidates... ...or higher ~5–7 years of experience in customer service, contact...Remote workMonday to FridayShift work
- ...Experienced Call Center ManagerMCI is one of the fastest... .... We deliver Customer Experience (CX), Business Process... ...powered by both on-site and remote agents, leveraging... ...Call Center Manager to oversee operations,... ...support and reward our team members.What you can expect from...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...Valenz Health is seeking a highly organized Member Navigator for a fully remote role in the United States. You will be the primary non-clinical contact... ...is needed. Strong communication, reliability, and experience with healthcare operations are essential for success. #J...Remote work
- ...will guide Relationship and Service Advisors, train staff, and uphold core values while maintaining compliance with policies and regulations. The role emphasizes coaching, process improvement, and delivering excellent member experiences across channels. #J-18808-Ljbffr...Remote work
- ...SCAN Health Insurance is seeking a Customer-Focused Member Experience Guide to own inquiries from start to resolution in a remote setting. You will prioritize member needs with empathy, and drive first-call resolution where possible, delivering clear, actionable guidance...Remote work
- ...Seed Health, Inc. is hiring a Senior Product Manager for the post-purchase member experience. You will own the end-to-end journey, align science and retention... ...to deliver a scalable member experience. This remote role requires 7+ years in product management with a focus...Remote work
- ...SCAN Health Plan is seeking a remote Member Experience Guide to serve as a trusted partner for our members, guiding inquiries to resolution with empathy and accountability. You will own interactions from inquiry to resolution, prioritizing member needs and delivering...Remote work
- ...Workit Health is seeking a Member Experience Specialist to provide exceptional support to members throughout their recovery journey. This remote role involves engaging with patients via various channels, ensuring they receive accurate information and assistance as they...Remote work
$74.69k - $97k
...The Call Center Knowledge Management Manager (Immigration Services) is responsible... ...related field; equivalent experience may be substituted where appropriate... ...working conditions: Remote work : Work in a way that... ...connect with other team members and business leaders....Remote workContract workWork at officeLocal areaWork from homeFlexible hours$93.5k - $126.5k
Member Experience Software Development Engineer II - III Hybrid role (3 days/week in office) at... ...communication.Comfortable working in a remote and/or distributed team environment, and... ...with minimum direction.Able to plan and manage their own work.Communicate effectively...Remote workFull timeWork at officeImmediate startWork from homeRelocationFlexible hours3 days per week- ...Credit Union in Gardena, CA, is seeking a Member Experience Improvement Specialist to enhance... ...analysis and strategic initiatives. This remote position requires strong analytical abilities... .... The successful candidate will manage the Voice of the Customer process and...Remote work
$20 per hour
...health organization, seeks a Seasona l Member Experience Guide for fully remote work across AZ, NV, TX, WA, and more... ...training shift TBD. The role centers on empathy, accountability, and member... ...-to-end experiences, aim for first-call resolution, and advocate for improvements...Remote workHourly payShift work- ...Call Center Customer Service Manager MCI is one of the fastest-growing tech-enabled... ...countries. We deliver Customer Experience (CX), Business Process... ...by both on-site and remote agents, leveraging advanced... ...support and reward our team members. What You Can Expect...Remote workFull timeTemporary workCasual workWork at officeShift work
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