Remote Member Experience Navigator
Vālenz Health
Valenz Health is seeking a highly organized Member Navigator for a fully remote role in the United States. You will be the primary non-clinical contact, guiding members through programs, documenting case details, and coordinating scheduling with providers and internal teams. You will educate members on benefits and processes, verify information, and escalate when clinical review is needed. Strong communication, reliability, and experience with healthcare operations are essential for success. #J-18808-Ljbffr
- ...Handpicked Health, Inc. is seeking a Care Navigator to be the main contact for members and families, coordinating appointments, records, and... ..., empathy, and delivering high-quality patient experiences. You will work remotely across the US, explaining insurance benefits,...Remote work
$60k - $75k
...to integrate advice into our members’ entire financial picture—all... ...do. We are seeking a Member Experience Service Specialist who thrives... ...dedicated guide through platform navigation, billing structures, and... ...thrive in a fast-paced, fully remote environment. Benefits ~$...Remote workDaily paidFull timeTemporary workWork at officeImmediate startFlexible hours- ...Join to apply for the Customer Experience Team Member II role at Purple Communications, Inc . ZP Better Together, LLC is one of the nation's most... ...interpreting services, video relay service, and video remote interpreting, the company delivers a wide array of options designed...Remote workWork from homeNight shiftWeekend work
- ...requests for approval. Ensures that members and prospective members... ...c. Demonstrates proficiency navigating all systems used by retail operations... .... Opens new accounts through remote services and in person. b.... ...Union operations. Sales experience EXPERIENCE REQUIRED: One to...Remote work
- ...Customer Experience Team MemberZP Better Together is one of the nation's most extensive communication... ...services, video relay service and video remote interpreting, the Company delivers a... ...-class teams!Customer Experience Team Member – Level I Responsibilities:Attracts...Remote workFlexible hours
$14 per hour
...Sagility India Private Ltd is hiring Work From Home Customer Service Representatives to enhance the member experience. Join a passionate team dedicated to excellence and service. This role requires handling customer inquiries and communication with empathy while meeting...Remote workWork from home- ...Northrop Grumman Federal Credit Union in Gardena, CA, is seeking a Member Experience Improvement Specialist to enhance member journeys through data analysis and strategic initiatives. This remote position requires strong analytical abilities, a Bachelor's degree, and...Remote work
$182k - $242k
...Manager, Growth to join our Client Experience organization. Reporting to... ...execution for top-of-funnel member growth, focusing on net-new... ...to product decisions.Comfort navigating ambiguity and making tradeoffs... ...0 - $242,000Benefits:We're a remote-first companyHealth insurance...Remote workWork at officeWork from homeRelocationHome office2 days per week3 days per week- ...Workit Health is seeking a Member Experience Specialist to provide exceptional support to members... ...their recovery journey. This remote role involves engaging with patients via... ...accurate information and assistance as they navigate programs designed to support their recovery...Remote work
- ...Centene Corp. is seeking a Care Navigator to develop and coordinate care plans for members while working remotely from Mississippi. The role emphasizes education, advocacy... ...Bachelor's degree with 2–4 years of related experience; nursing licensure is acceptable and may...Remote work
$117.2k - $143.2k
...a financial institution of 1.5 million members and over $30 billion in managed assets say... .... Your story, perspectives, and lived experiences help shape belonging at BECU and deepen... ...distance of TFC and in any of our approved remote work locations, this role will be remote...Remote workFull time- Customer Experience Team Member at Purple Communications, Inc Purple Communications is one of the nation’s most extensive communication services... ...onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options...Remote workFull time
- Chevron Federal Credit Union in the United States seeks an intermediate level Call Center Specialist who delivers excellent member experiences by responding to inquiries in a courteous, accurate manner. Builds trusted member relationships through active listening and solution...Remote job
$17.5 - $21 per hour
# Customer Service Team Member (Remote)Location: Chandler, AZLevel: IntermediateDepartment:... ...*Are tech-savvy:** You’re comfortable navigating new software and troubleshooting common... ...:* $17.50 - $21/hour (depending on experience)* Paid time off (2+ weeks)* Health insurance...Remote workLive inWork from homeMonday to FridayFlexible hoursNight shift- ...provides a unique and distinguished experience. Complemented by member services and a Health & Wellness Center... ...orient new members, assist them in navigating their membership privileges, and... .... Ability to work 100% on-site (non-remote) with a flexible schedule, including...Remote workHourly payWork at officeFlexible hoursNight shiftAfternoon shift
- ...Job Title12+ years of Business Analysis experience with strong Medicaid MMIS/MES domain expertise.Hands-on experience with Health Enterprise... ...platforms.Strong experience in at least 2 of 3 areas: Claims, Member/Eligibility, Finance.Experience with Medicaid claims processing...Remote work
- ...technology service provider is seeking a Remote Customer Care Specialist based in Las Vegas. In this role, you will engage with members through phone, email, and chat to support their needs and enhance their overall experience. Responsibilities include managing membership...Remote job
- A prominent credit union is seeking a Member Experience Improvement Specialist to work remotely. The ideal candidate will collect and analyze member data to enhance their overall experience. This role requires a bachelor's degree and a solid background in research and analytics...Remote job
- ...dependable Customer Support Representative. This fully remote role involves assisting members with inquiries related to memberships, billing, and account... ...Ideal candidates have over a year of customer service experience and possess strong communication skills. The position...Remote job
- First Entertainment Credit Union is seeking a Member Experience Representative to deliver exceptional service via calls, chats, and digital channels. The role emphasizes educating members on online banking, BillPay, Zelle, and other self-service tools while referring credit...Remote job
- Rogue Credit Union is seeking a remote-friendly Member Contact Center representative to greet and assist members with active listening, providing... ..., and other channels. Role requires 1-12 months of related experience, a high school diploma or GED, and strong communication,...Remote job
- Municipal Credit Union is seeking a remote Member Service Representative to deliver outstanding member service, assess needs, and offer... ...transactions while promoting digital tools for a seamless member experience. Strong communication and multitasking are essential in a...Remote job
$18 per hour
Thrive Market is hiring a Member Services Specialist to help members live healthier lives by answering questions and resolving... ...problems, and contribute to a high-quality customer experience. The role is remote, full-time, with two shift options and onboarding conducted...Remote jobFull timeShift work- GTE Financial is seeking a Member Service Representative to handle inbound calls and virtual... ...teller sessions, delivering a positive experience for members. You will resolve account... ...1-3 years in service or banking, with remote tech requirements to enable a flexible work...Remote jobFlexible hours
- American Logistics is hiring a Member Experience Representative to join our remote team. You will handle inbound and outbound calls to assess transportation needs for non-emergency medical trips and coordinate with clients and providers using our software. This role emphasizes...Remote jobFull timePart timeShift work
- ...Senior Advantage, a CommuniCare Medicare Advantage plan, seeks Provider / Member Advocates to assist members with care navigation and enrichment, maximizing their healthcare experience. Remote position with travel to northern West Virginia facilities, 90% travel anticipated...Remote job
- ...GTE Financial is seeking a Member Experience Advocate I to handle inbound calls and virtual teller sessions while resolving member inquiries... ...that better meet needs. This full-time role supports hybrid/remote work, requires a quiet home workspace, and emphasizes timely...Remote workFull timeWork from home
$110k - $150k
...Senior Manager, Member Experience Marketing USA Remote About Care Access Care Access is working to make the future of health better for all. With hundreds... ...person will help members understand what to expect, navigate their next steps, stay engaged, and feel connected to...Remote workFull timeTemporary workWork at officeLocal areaWorldwideVisa sponsorshipWork visaFlexible hours- Included Health is hiring a remote Member Care Advocate to support members with benefits and care navigation. You will handle inbound calls and chats, explain coverage,... ...onboarding. A Bachelor’s degree or healthcare experience is preferred. #J-18808-Ljbffr Included...Remote job
- ...next steps. Our partner is looking for a Member Experience Associate based in the United States.... ...exceptional service and support to clients in a remote environment. In this role, you will... ...appointments, and helping clients navigate service-related needs. You will conduct...Remote workFull timeWork at office
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