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Healthcare Call Center QA Manager Elevate Experience

USA Vein Clinics

USA Clinics Group in Northbrook, IL is seeking a Quality Assurance Manager to lead the QA program within the Call Center Support Team. This role focuses on delivering high-quality performance and an exceptional patient experience across inbound and outbound calls, digital communications, and scheduling workflows. You will oversee QA evaluations, coach and develop team members, and partner with leadership to establish and refine quality standards. #J-18808-Ljbffr

Vacancy posted 11 hours ago
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