Chief Human Resources Officer

Chief Human Resources OfficerThe Chief Human Resources Officer (CHRO) is responsible for managing KenCCID's entire human capital function including the workforce credentialing and training functions, talent acquisition, employee relations, and implementation of organizational development measures to improve efficiency and attain organizational goals, while ensuring compliance with all applicable employee protection mandates, and industry-specific regulatory mandates. The CHRO leads the HR Team to develop an employee-oriented, high-performance workforce culture that emphasizes empowerment, quality, productivity, accountability, and goal attainment. The CHRO works collaboratively with the Chief Executive Officer and Chief Fiscal Officer to define organizational strategies to facilitate organizational growth and ensure long-term fiscal stability and works collaboratively with department directors to ensure that training, processes, workflows and accountability measures are in place to ensure effective execution of the strategic plan. The CHRO ensures that KenCCID staff observe and respect all applicable worker protection laws and leads KenCCID's internal HR compliance function.Reports to: Chief Executive OfficerSubordinates: HR Manager, HR Generalist, Receptionist, Training Manager, Training Coordinator (Subordinates may be added or removed according to organizational needs.)Job Category: Salaried, ExemptWork site: Administrative Office with some travel to KenCCID community homes.Mandatory Reporter: The CHRO is a mandatory reporter for any incidents involving abuse, neglect, exploitation or rights violations for KenCCID's disabled consumers ("Individuals").The intent of this description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented in this description.Core Responsibilities• In carrying out the responsibilities documented herein, the CHRO ensures that the safety and well-being of Individuals is protected at all times and that the rights of the Individuals are observed at all times.• Responsible for the entire employee lifecycle, including oversight of all HR initiatives, training compliance, policy application, workflow creation and adherence, and employment decisions, to ensure consistency and fairness.• Furthers a positive, employee-oriented corporate culture, that promotes workforce cohesion, retention and enhanced productivity.• Ensures that all HR initiatives and actions are consistent with the Regulations and all other laws applicable to the HR function or KenCCID's workforce.• Collaborates with the CEO and CFO on corporate strategy and designs HR initiatives, employee messaging, and interdepartmental workflows to drive goal realization.• Implements/oversees a uniform system of supervision throughout the agency to further KenCCID's mission, facilitate employee development, ensure consistency in performance and policy adherence, and retain quality employees.• Implements HR programs, policies and strategies by establishing departmental benchmarks and processes for talent acquisition and employee retention, staffing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, and EEO, E-Verify, and OSHA compliance.• Submits timely monthly report on HR activities.HR Policies and Procedures• Ensures that the Employee Handbook ("Handbook"), policies and procedures and employee onboarding meet regulatory compliance requirements, address current operational needs and encompass all current HR initiatives.• Annually reviews and updates the Handbook and current policies to ensure they are up-to date and reflective of operational conditions.• Disseminates all changes to the Handbook and KenCCID policies to staff and creates employee training for the updated Handbook and policies.• Works with the Training Department to develop and conduct effective training on policies and procedures for all staff, including annual harassment and discrimination training.• Periodically reviews information related to turnover for talent acquisition practices, policy implementation, and training purposes.Recruiting• Through oversight of the recruiter and implementation of talent acquisition best practices, ensures staffing vacancies are filled timely with eligible new hires who meet regulatory mandates.• Ensures best practices with regard to candidate-screening and document retention requirements.• Implements updates to ADP recruiting module as needed.• Oversees recruiting budget.• Directs KenCCID's participation in job fairs and community outreach events to source potential staff.• Oversees recruiting and NHO processes for legal compliance issues, including I-9s, E Verify checks, background checks, medical clearances and other personnel file documentation necessary for new employees.Culture and Employee Recognition• Implements visible employee recognition programs that reward solution-oriented employees, recognize excellent performance, celebrate promotions and highlight work anniversaries.• Implements noncash incentive programs to boost morale, and enhance retention.• Ensures all KenCCID HR policies and procedures contribute to the employer-desired workforce culture.• Monitors employees' attitudes, productivity, disciplinary actions and performance outcomes to provide increased support and coaching to supervisors and managers where needed or implement solutions to identified workforce challenges.• Creates and administers surveys to assess workforce culture, attitudes, perceptions of management, policies, training and discipline.• Provides ongoing coaching and mentorship to all managers to help develop their leadership skills and facilitate or enhance the productivity of their subordinates.Compliance• Ensures KenCCID's ongoing compliance with federal, state, local legal requirements by staying up to date on the statutory and regulatory landscape applicable to KenCCID's workforce and ensuring ongoing adherence to these requirements through policy creation and personnel training.• Conducts quarterly audits of KenCCID personnel, training, and benefits files to ensure compliance with the 6400 regulations and other applicable laws.• Identifies, evaluates, and resolves employee relations concerns, employee morale issues, and work performance deficiencies, to further organizational productivity.• Works closely with Compliance staff to reduce back pay awards by encouraging timely completion of investigations and the return of target staff on a provisional basis where advisable.• Works with the Compliance staff on substantiated incident investigations to develop or refine training, policies and procedures to prevent similar incidents in the future.Employee Relations and Union Interactions• Ensures KenCCID's compliance with the current Collective Bargaining Agreement (CBA), and participates in bargaining sessions with the union• Effectively represents KenCCID's interests when interacting with the union, while maintaining a cordial relationship with Union personnel.• Ensures uniformity of disciplinary measures, and other terms and conditions of employment.• Engages in mediations and other conflict resolution practices to resolve employee disputes; drafts comprehensive summaries of meetings and well-reasoned grievance responses.• Initiates and oversees HR investigations related to employee relations, particularly harassment and other allegations of unlawful conduct.• Monitors and updates KenCCID's employee notices and policies to ensure compliance with federal, state and local laws, including the 6100 and 6400 Regulations.• Participates in administrative reviews to ensure that incident investigation outcomes are reflective of the investigation evidence and that KenCCID's disciplinary measures are consistent.• Trains supervisory staff on KenCCID's internal workflows for issuing discipline and ensures that all supervisory staff understand their obligations under the CBA and observe DSP's union rights.• Reviews all disciplinary actions prior to issuance (including corrective action plans, performance improvement plans and warnings). Ensures that disciplinary action is warranted through review of investigation materials of any incident that may lead to an adverse employment action to ensure that material information is documented with regard to the description of the incident, documentation of evidence, and witness statements/interviews, and that all conclusions or disciplinary actions are supported by reliable evidence and that such evidence is included in the content of the final report.Benefits and HRIS• Coordinates with vendors and other KenCCID departments to ensure that employees have received all ERISA-mandated notices for employee benefit and retirement programs and that KenCCID is compliant with its obligations under the ACA and ERISA.• Initiates and oversees investigations related to Workers' Compensation claims including safety infractions, post-accident drug screening, and collecting witness statements and other evidence material to a claim.• Establishes and oversees processes to ensure KenCCID's compliance in its ADA and FMLA administration including confidentiality of medical records and medical information, ensuring timely mandated communication and notices are sent to eligible employees, ensuring comprehensive documentation of the interactive process, including any final decisions.• Coordinates with Workers' Compensation and disability carrier to effectively handle employee injury claims, minimize employee downtime and risk of increased premiums.• Effectively negotiates renewals or adoptions of benefit programs to minimize cost to KenCCID.• Collaborates