Patient Account Representative
$38k - $63kGuidehouse
Patient Account Representative Patient Collections (Bilingual Spanish)
The Patient Account Representative Patient Collections (Bilingual Spanish) is an extension of a clients business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
This position offers an attractive hybrid schedule working two days in our El Segundo, CA office and three days virtually from home. 8 hour shift between 8:00 AM - 5:00 PM PT.
Responsibilities include:
- Heavy outbound calling
- Patient Collections
- EOB knowledge
- Account Review
- Customer Service
- Account Updates
- Strong Verbal / Written Communication Skills
- Complete all business-related requests and correspondence from patients.
- Minimum call requirement for self-pay representatives is 75 calls a day.
- Complete all assigned projects in a timely manner.
- Assist client and patients in all requested tasks.
- Communicate to Guidehouse management areas of concern or areas of improvement.
- Research and respond to all patient inquiries received by telephone and mail.
- Update patient demographic information and initiate account adjustments.
- Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need:
- High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED
- Bilingual Spanish Required
- 0-2+ years working within the following sectors: healthcare, insurance, business, finance, call center or customer service.
- Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.
What Would Be Nice To Have:
- Customer service skills / customer service experience
- PC skills in a Windows environment.
- Knowledge and utilization of desktop applications to include Word and Excel.
- Ability to initiate and follow through on projects and work independently with minimal supervision
- EOB knowledge strongly preferred
- Understanding of healthcare software
The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse:
Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Patient Account Representative in El Segundo, CA vacancy
$34k - $56k
Patient Account Representative The Insurance Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances...SuggestedTemporary workWork at officeFlexible hoursGuidehouse
El Segundo, CA10 hours ago$25 - $35.04 per hour
Under direct supervision, the Patient Account Representative performs tasks related to the collection of outstanding patient account balances at Torrance Memorial Medical Center, while maintaining excellent customer relations. Responsibilities Reviews status of work...SuggestedWork at officeTorrance Memorial Medical Center
Torrance, CA9 hours ago- Patient Services Representative Job Type: Travel Profession: Non Clinical Specialty: Patient Services Shift Details: 10-Hour Day Start Date: 05/11/2026 End Date: 08/10/2026 Duration: 13 Week(s) Client Details: City Playa Vista, State CASuggestedShift work
InSync Consulting Services
Playa Vista, CA3 days ago - ...Patient Services Representative Location: Culver City, CA 90232; Float Location: Playa Vista, CA Duration: 13 Weeks Shift: Day 5x8 Hours (8:00 - 17:00) Summary: Primary point of contact for patient relations in person and by phone Greet patients and assist...SuggestedWork at officeShift work
- A healthcare solutions company is seeking a full-time Inpatient Facility Coder for a remote position. Responsibilities include assigning diagnostic codes, abstracting clinical information, and ensuring compliance with coding standards. Candidates must have RHIA, RHIT, or...SuggestedFull timeRemote workFlexible hours
GeBBS Healthcare Solutions
Culver City, CA1 day ago - A healthcare services provider is seeking a remote Inpatient Facility Coder to handle medical coding for facility clients. Responsibilities include assigning diagnostic codes and ensuring quality standards. Applicants must hold RHIA, RHIT, or CCS certification, have at ...Remote workFlexible hours
GeBBS Healthcare Solutions
Culver City, CA5 days ago - ...standards are achieved. Responsibilities The Inpatient Coder is responsible for assigning diagnostic and procedural codes to patient charts using ICD-10-CM, ICD-10-PCS or any other designated coding classification system in accordance with coding rules and regulations...Full timeRemote workFlexible hours
GeBBS Healthcare Solutions
Culver City, CA3 days ago - ...Account Representative We specialize in building lasting partnerships through innovative business solutions and personalized service. Our mission is to connect companies with strategies that enhance their performance and growth. Based in Culver City, CA, we pride ourselves...Full time
Alphabe Insight
Culver City, CA5 days ago $21.64 - $31.81 per hour
...Patient Access Representative Per Diem Evening Shift Job Category: Clerical Requisition Number: PATIE001974 Part-Time On-site... ...repair. Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations. Speaks up to stop the line and escalates...Hourly payDaily paidPart timeFlexible hoursAfternoon shiftMemorial Hospital of Gardena
Gardena, CA19 days ago$40.91 per hour
...Per Diem Access Representative The Per Diem Access Representative pre-registers, pre-admits, and admits patients by telephone and/or in person. In this per diem role, you will: Collect accurate demographic information Review and interpret insurance benefits Obtain prior...Hourly payDaily paidWork at officeWeekend workUCLA Health
Santa Monica, CA5 days ago$50k
...activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting Collect and account for funds and provide receipts according to Company policies and guidelines Qualifications Required Qualifications...Work experience placementAfternoon shift- ...Medical Secretary Job Duties: Represents physicians by screening incoming telephone calls;... ...scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled... ...and third-party billing; monitoring accounts receivables; initiating collection calls...Work at officeLocal area
TradeJobsWorkForce
Culver City, CA2 days ago - ...Sales Development Representative Sales Development Representative Compensation: Competitive base + bonus (meetings set) + equity Location... ...revenue and expansion. Clear path for career growth into Account Executive or broader sales roles. Competitive base compensation...Immediate start
- ...Patient Service Representative The PSR will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross training required in multiple...Work at office
US Tech Solutions
Beverly Hills, CA6 days ago - ...appropriate charges, and ensuring high-quality standards are achieved. Responsibilities: Assign diagnostic and procedural codes to patient charts using ICD-10-CM, ICD-10-PCS, or other designated coding classification systems. Abstract required clinical information and adhere...Remote workFlexible hours
$24 - $34.02 per hour
..., obtaining authorizations for care, billing and collection of patient revenues, and transmission of OASIS and HIS assessments. Core... ...and submits for approval the supporting documentation for accounts to be granted a charity allowance or referred to an outside collection...Work at officeTorrance Memorial
Torrance, CA20 days ago- ...Patient Coordinator Job Location: Torrance, CA 90505 Job Duration: 3 + months Contract Possible extension Pay Rate - 30 - 34 /hr. on W2 7:30am - 5pm Candidates must be open to rotating between the training locations listed below for 23 weeks # Ortho Los Angeles...Contract workWork at office
$16.5 - $21.5 per hour
...Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading... ...Medical, Dental and Vision coverages Health Savings Accounts with employer funding Wellness dollars 401(k) Employer Match...Hourly payWork at officeImmediate startRadNet
Culver City, CA2 days ago$24 - $25 per hour
...A well-known healthcare facility is experienced Patient Account Representative to join our Revenue Cycle team in a self-pay, patient-facing capacity. This is primarily an inbound call center role: patients call in after receiving statements and need clear, empathetic...Temporary workFor contractorsWork at officeLocal areaImmediate startRelocationVaco
Torrance, CA2 days ago- ...Job Description Job Description Patient Access Representative Position Overview We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle operations in a hospital setting...Weekend workDay shift
Synergy Direct LLC
Beverly Hills, CA8 days ago - At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life. About ...Full timeWork at office
$50k - $100k
...Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred...Hourly payFor contractorsWork at officeRelocation packageState Farm
Inglewood, CA1 day ago$20 - $23 per hour
...health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO)... ...paid time off, and more. Responsibilities: Greet and assist patients in a friendly and professional manner. Manage phone calls...Full timeWork at officeLocal areaRemote workMonday to FridayFlexible hours$30.36 - $43.49 per hour
...Duties and Responsibilities We are looking for a friendly and experienced team member to provide vital administrative support to our patients and physicians. You will help guide patients through the complex health system and collaborate closely with insurance companies...Hourly payRemote workMonday to FridayUCLA Health
Santa Monica, CA10 hours ago- Job Description Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done. We are a company founded by healthcare professionals and built for healthcare professionals. As your true advocates, we will always help...Daily paidLocal area
Health Advocates Network
Playa Vista, CA3 days ago - ...Patient Service Representative - PACT (Float Pool) The Patient Service Representative - PACT (Float Pool) is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and...Work at officeFlexible hoursShift work
Cedars-Sinai
Beverly Hills, CA10 hours ago - **Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through...Work at office
Cedars-Sinai
West Hollywood, CA10 hours ago - ...Patient Services Representative (PSR) Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time...Temporary workWork at officeMonday to Friday
Balance Health
Santa Monica, CA5 days ago $22 per hour
...Non-Clinical - Administrative/Patient Services Representative Location: Beverly Hills, CA Onsite Flexibility: Onsite Contract Details Position Type: Contract Contract Duration: 3 months Pay Rate: $22.00 / Hour (USD) Shift / Schedule: Day shift,...Contract workWork at officeWork visaShift workDay shiftGlobal Technical Talent
Beverly Hills, CA10 hours ago- ...Job Title Duration: 5+ Months Job Description: Schedule: M-F, 08:00 am to 17:00 pm Responsibilities: Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check...Work at office
US Tech Solutions
Marina Del Rey, CA10 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Account Representative. Be the first to apply!
