Senior Value Engineer - Enterprise Customer Success

Redwood City, US, California Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers’ technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer, you will support AI and data-driven business transformation within the High Tech sector by contributing to your customer’s end-to-end value journey using the Celonis Context Model. Working alongside Senior and Lead VEs, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to support complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate end-to-end. The work you’ll do: Value Selling & Realization: Assist in discovering and diagnosing operational improvement opportunities of customers. Support the mapping of Celonis into the customer’s tech stack. Build initial business cases and assist in business value workshops to pinpoint process enhancement opportunities. Stakeholder Management: Engage with project managers and middle management to build momentum. Support change management initiatives and contribute to Center of Excellence (CoE) enablement programs. Program Management: Assist in executing transformation programs. Leverage AI-driven project management workflows to track milestones and automate reporting. Support the deployment of actionable frameworks to evaluate customer workflows. Platform & AI Fluency: Act as an AI-fluent operator, utilizing AI tools for rapid technical outputs (data analysis, basic automations) while partnering with Applied Value Engineers for solution builds. Scale Value & Innovation: Support the end-to-end customer value journey and identify expansion opportunities in your workstream. Provide actionable feedback to product development teams based on new use cases discovered in your workstreams. The qualifications you need: Experience: 5+ years of relevant working experience with foundational knowledge in consulting, value engineering, or enterprise software. AI & Technical & Fluency: Foundational background in enterprise IT, SaaS, or business software (e.g., SAP). You are an AI-fluent operator, highly proficient at using AI tools to generate technical outputs, partnering with technical teams. Builder Mentality: Comfortable working with ambiguity. Driven by a mandate to live for customer value, you proactively seek out coming up with novel, innovative solution designs for customers. Process Improvement: Solid understanding of process improvement methodologies and a strong desire to become a value realization expert. Stakeholder & Program Management: Experience managing project milestones and delivering clear presentations to internal and external stakeholders. Flawless English communication skills. Domain & Industry: Foundational understanding of the Finance/Supply Chain domains or targeted industries (e.g., Manufacturing, Consumer). You stay continuously updated on business-critical use cases. Degree: Engineering, Computer Science, Mathematics, Business Analytics, comparable technical degree or a Business/Economics degree paired with a technical minor Visa sponsorship is not offered for this role. Onsite Requirement: This role will be expected to spend the majority of their time in the field meeting with clients. The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in California, based on a Full Time Schedule.

$156,000 - $183,000 USD

What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Use of Artificial Intelligence Tools We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations. The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it. U.S. | The Best Team Wins At Celonis, we believe #TheBestTeamWins when everyone counts. We celebrate the differences and individuality of all our employees and understand the value of having a variety of experiences, backgrounds, knowledge bases, and perspectives at play in our teams. We encourage people with disabilities, veteran status, and all different backgrounds to apply. All employment decisions are based on qualifications and merit. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Celonis’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. 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