Workplace Experience Support Specialist

Job Description

Job Description

Help Create an Exceptional Workplace Experience-

We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.

The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.

If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at View phone number on click.appcast.io!

What You'll Do

• Serve as a primary point of contact for employees, visitors, clients, and vendors
• Create a welcoming and professional experience for all office guests
• Manage visitor check-in processes and reception responsibilities
• Answer and direct calls through a multi-line phone system
• Coordinate meeting rooms, hospitality services, and office-related events
• Support daily office operations to ensure the workplace remains organized, functional, and professional
• Partner with building management and service vendors regarding facility needs and maintenance requests
• Help maintain a safe, clean, and well-maintained office environment
• Coordinate office equipment, furniture, telephones, security badges, and workplace resources
• Manage office and breakroom supply inventory, ordering, and replenishment
• Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation
• Support employee engagement and workplace culture initiatives
• Assist with special projects and operational requests across multiple business areas
• Serve as a liaison between office leadership and workplace support functions as needed

Why You'll Love This Opportunity

• Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination
• High-visibility role supporting employees, leadership, clients, and visitors
• Opportunity to contribute to a positive and engaging workplace culture
• Collaborative, professional, and team-oriented environment

If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.

What We're Looking For

• Previous experience in office administration, workplace services, hospitality, reception, facilities coordination, customer service, or a related support role
• Excellent communication skills and the ability to interact effectively with a diverse audience
• Strong customer service and relationship-building skills
• Exceptional organizational, prioritization, and time-management abilities
• Ability to manage multiple projects and changing priorities with professionalism and attention to detail
• Strong problem-solving skills and a proactive approach to supporting office operations
• Excellent grammar, proofreading, and written communication skills
• Ability to work independently while collaborating effectively with multiple teams
• Technical Skills & Qualifications
• Intermediate proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Ability to quickly learn and utilize company-specific systems and software
• Experience creating presentations, charts, graphics, tables, speaker notes, and handouts
• Basic knowledge of workplace technology and office equipment
• Intermediate knowledge of facilities and office management practices
• Strong attention to detail and commitment to delivering high-quality work