Corporate Mortgage Loan Administration Specialist II

About The Role Glacier Bancorp’s (GBCI) Mortgage Loan Admin Specialist II position is responsible for initiating third party service orders on mortgage loans, ordering and managing appraisal orders through receipt, and reviewing and processing disclosures within established guidelines. The Mortgage Loan Admin Specialist II will have extensive contact with customers, vendors, and bank staff. The Mortgage Loan Admin Specialist II is in regular communication with the Mortgage Loan Admin Supervisor and will suggest operational improvements as needed. This is a corporate position that may be located in an available bank division across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. (Mid rate $22.14+ per hour – geographical location, experience and education are considered.) Responsibilities Order third party services on mortgage loans, including certificate of eligibility on VA loans, condo documents, tax transcripts, title commitment, VOE/VOI/VOA, flood certificate, case numbers, payoffs on VA IRRRL loans, CAIVRS, and homeowners’ insurance policies. Order, manage, and follow up on appraisal work. Deliver a copy to the applicant within the required time frame and perform limited review on appraisals as required. Disclose initial mortgage loan disclosures promptly and accurately. Ensure all required product, regulatory, and state disclosures are included in disclosure packages, and appropriate disclosures and notices are issued within regulator timeframes. Verify fee and loan information for accuracy at the time of disclosure. Maintain consistent and thorough communication with all involved parties, including internal and external customers and staff in a professional, courteous, and friendly manner. Remain current on loan programs and lending (federal and state) regulations as well as all compliance and bank policies. Ensure all disclosure requirements are complete within Federal Time Limitations. Maintain contact with government agencies and investors to determine changes in requirements and products. Regularly participate in educational offerings from FHA, FNMA, FHLMC, VA, and MI companies to keep current and aware of changes. Qualifications Education : High School Diploma / GED (required). Experience : 2 Years clerical experience in Mortgage Fulfillment (required). 1 year of experience in 2 of the loan admin desk functions including Order Desk, Appraisal Desk or Disclosure Desk (required). Advanced / Specialized Knowledge of Company, FNMA and FHLMC guidelines and procedures (preferred). Advanced Experience with loan platform software such as Encompass and ability to learn additional computer applications (preferred). Skills and Abilities : Ability to multi-task and handle complex tasks efficiently. Strong organizational skills. Strong analytical skills. Strong attention to detail. Must comply with all company policies and procedures and all applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by the due date. Additional Requirements Travel : Occasional travel required—less than 10 days per year—including automobile, commercial airlines, rental vehicles and public transportation; must be able to lodge in public facilities. Working Conditions : Environment: Indoors, a climate-controlled shared work area. Noise Level: Minimal noise. Lifting: Sedentary work; may exert up to 10 pounds occasionally. What We Offer Starting salary is dependent upon relevant experience and may vary based on geographic location. We offer an extensive benefits package that includes medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. Other benefits include health savings account option, Employee Assistance Program, health rewards program, retirement savings plan (401(k) and Profit-Sharing), short and long-term disability benefits, education and training benefits, discounts on banking products and services, generous Paid Time Off (PTO) with accruals, paid holidays, and state‑recognized holiday pay for employees in Utah and Nevada. We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No recruiters or unsolicited agency referrals please. #J-18808-Ljbffr