Automotive Business Development Representative

Business Development Representative (BDR) – Automotive

McGrath Acura of Libertyville is looking for motivated, energetic individuals to join our Business Development Center. As a BDR, you will be the first point of contact for our customers—responsible for generating appointments and creating opportunities for our sales and service teams.

At McGrath Acura of Libertyville, we pride ourselves on delivering a premium customer experience that matches the Acura brand. Our dealership is fast-paced, team-oriented, and focused on driving results while maintaining top-tier customer satisfaction.

Key Responsibilities

• Respond to inbound leads (phone, internet, text) quickly and professionally
• Make outbound calls to follow up with prospects and prior customers
• Set, confirm, and manage appointments for Sales and Service
• Maintain accurate CRM notes and customer records
• Follow proven processes to maximize show rates and conversions
• Deliver a high-quality, positive customer experience on every interaction

What We're Looking For

• Strong communication skills and phone presence
• Customer service, call center, or sales experience preferred
• Ability to work in a fast-paced, goal-driven environment
• Coachable, competitive, and team-oriented mindset
• Basic computer/CRM skills

What We Offer

• Competitive hourly pay + aggressive bonus structure
• Paid training with clear processes and support
• Career growth opportunities within the McGrath Automotive Group
• High-energy, team-focused work environment