Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2006 after spending five years working at State Farms regional office, which gave me a strong foundation in the business and a clear vision for building a people-first agency. Our team is small and tight-knit, with three members who work together in a true family-style environment and place a strong emphasis on work-life balance.

Im a father to three daughters who all play volleyball, and outside of work I enjoy skiing and spending time outdoors. Giving back is important to us as well our family has even traveled to Tijuana to help build a home for a family in need, an experience that continues to shape how we show up for our customers, our community, and each other.

For our team, we offer a competitive and rewarding benefits package that includes paying 80% of health insurance premiums, a 401k with employer match, three weeks of PTO, and full licensing reimbursement. Performance is recognized and celebrated here. Team members can earn weekly and monthly cash prizes in addition to regular pay, qualify for extra vacation time by hitting goals, and enjoy unique experiences like an annual snowmobiling trip in the mountains when agency goals are met. For those who excel in Life production, we also send team members to a yearly gala as a reward for their success.

Our culture values healthy competition, a strong desire to hit goals, and a genuine commitment to learning and growth. We especially appreciate the mindset former athletes bring, and we actively support team members who are interested in advancing their careers including those pursuing agency ownership one day. This is a place where people are encouraged to grow, compete with purpose, and build a meaningful long-term career.

ROLE DESCRIPTION:
Austin Domsch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Property/Casualty and Life/Health license (will be required to obtain).