Right-of-Way Coordinator

The Right-of-Way Permit Coordinator supports the Streets Department by reviewing, processing, and managing all permit applications for activities within the public right-of-way. This role ensures compliance with municipal policies and procedures in connection to permit applications relating to construction, excavation, utility work, and traffic impacts on public infrastructure. The Coordinator helps facilitate efficient, transparent, and compliant permitting and inspection processes involving citizens, contractors, utility companies, and internal departments, while protecting the safety, integrity, and functionality of public spaces.

ESSENTIAL EXAMPLES OF DUTIES

The following illustrates examples of some of the essential duties and responsibilities of the Right-of-Way Permit Coordinator. There may be other essential functions, not listed below, in order to accomplish the tasks as presented by the Assistant Director or designee. Receives, reviews, and processes right-of-way permit applications for construction, utility installations, utility relocations, street cuts, lane closures, driveway accesses, and other construction activities affecting public infrastructure. Examines submittal packages such as permit applications, site plans, traffic control plans, utility drawings, and insurance certificates for compliance with municipal requirements, and provides required comments, guidance, and coordination to address deficiencies relating to the permitting process. Coordinates permit approvals with internal departments such as Building, Planning and Zoning, and Code Enforcement. Drafts and issues permits, renewals, extensions, and close-outs in accordance with city procedures. Serves as the primary front-line contact for citizens, contractors, utility providers, and developers regarding ROW permit requirements, timelines, and municipal regulations. Provides guidance to applicants on the permitting process, submittal requirements, fees, and compliance expectations. Responds to public inquiries and complaints related to construction impacts, road closures, utility disruptions, or ROW concerns. Coordinates with field inspectors to verify adherence to permit conditions and resolve compliance issues. Schedules inspections and pre-construction meetings for the Streets Inspector. Coordinates with Engineers to review traffic control plans for conformance with MUTCD, local ordinances, and safety requirements. Monitors permits for adherence to timelines, safety standards, erosion control rules, restoration, and insurance requirements. Assists with permit-related enforcement actions, stop-work orders, or citations when violations occur. Maintains accurate digital and physical records of permit applications, approvals, fees, correspondence, and inspection results using the municipality’s permitting software. Prepares reports and statistics on permit volumes, timelines, revenue, and service indicators for management or council reporting. Communicates regularly with public and private utility companies regarding scheduled work, emergency repairs, and coordination of overlapping projects. Facilitates inter-agency cooperation to minimize disruption to traffic and city services.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to interpret plans, maps, plats, traffic control plans, and utility drawings; must demonstrate proficiency within probationary period. Strong customer service skills with ability to interact professionally, verbally and in writing, with residents, developers, contractors, and elected officials in both English and Spanish. Proficiency with municipal permitting software, GIS applications, Microsoft Office products, Adobe, and related systems, or the demonstrated ability to learn and effectively utilize such systems within the probationary period. Strong organizational and multitasking abilities with attention to detail. Ability to work independently, manage multiple deadlines, and maintain accurate records. Knowledge of municipal codes, permitting procedures, public right-of-way regulations, and basic engineering or construction principles is preferred.

PHYSICAL REQUIREMENTS

The following are some of the physical requirements associated with this position. Reasonable accommodation may be made by the City to enable an individual to perform the essential duties/functions of the position. Primarily office-based with occasional field visits to project sites or public infrastructure locations. Frequent interaction with the public, contractors, and internal staff. Work may involve deadlines tied to construction schedules, public safety concerns, or emergency responses. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, personal computer, calculator, copier, and fax machine. Work involves working indoors and outdoors in inclement weather conditions. Work involves sitting and standing for long periods of time. Work involves frequent typing, walking and bending, lifting and stooping for short periods of time. Must be able to lift and/or carry weights of up to 30 pounds.

MINIMUM TRAINING AND EXPERIENCE

High school diploma or equivalent required; associate or bachelor’s degree in Public Administration, Engineering, Construction Management, or a related field preferred. Three (3) years of experience in permitting, municipal government operations, public works, utilities, or construction inspection is preferred. Ability to sit, stand, and walk for extended periods. Visual ability to read plans and documents; manual dexterity to use office equipment. Occasional lifting of materials, site visits, and exposure to outdoor conditions. #J-18808-Ljbffr City of Hialeah Municipal Government