upliftED Coordinator at Heart of Florida United Way

This position is located in Orange, Seminole, and Osceola County, granted funded for two years, and is subject to renewal. Applicants who include a cover letter will receive additional consideration during the review process.

POSITION SUMMARY

Support students in developing post‑secondary plans, engage community partners, maintain digital platforms, and facilitate events that promote enrollment and program success. Coordinate upliftED outreach, education, marketing, and social media to raise awareness of college readiness and persistence resources.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION

Support students in creating and following a post‑secondary plan through graduation and enrollment. Conduct upliftED outreach and education activities. Attend and increase awareness of upliftED services at interagency networking meetings with other community organizations. Assist with the marketing upliftED for partnership opportunities. Update and maintain upliftED website. Update and monitor the text messaging platform. Manage and create content for the upliftED social media accounts. Facilitate outreach events to increase knowledge of college readiness and persistence topics. Maintain relationships with internal and external stakeholders. Coordinate the upliftED meetings. Develop in‑depth knowledge of upliftED and services focused on post‑secondary education and achieving credentials. Assist with providing reporting on program outputs and outcomes. Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required. Coordinate distribution of upliftED equipment and supplies. Assist in collecting participant success stories to highlight program achievements. Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements. May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well‑being of the community. Contribute to overall organizational success by performing other duties and responsibilities as assigned.

JOB REQUIREMENTS

Associate’s degree or equivalent combination of experience and education may be considered in lieu of degree. One year of experience in working with high school and/or college students preferred. Intermediate experience with Microsoft Office required. Experience in Canva and Square Space preferred. Database experience preferred. Customer service skills and experience required. Ability to edit, complete, and assemble reports. Attention to detail and accuracy. Analytical skills preferred. Ability to multi‑task and work in a fast‑paced environment. Ability to work independently with minimal supervision required. Strong communication skills, both written and oral, required. Ability to utilize organizational skills effectively. Must have access to a private, secure, and stable high‑speed internet connection. Must have access to a quiet, confidential workspace. Bilingual in English and Spanish preferred.

COMPETENCY REQUIREMENTS

Communications – Ability to communicate effectively. Business Ethics – Ability to work with integrity and ethics. Judgment – Ability to use sound judgement. Initiative – Ability to take initiative. Teamwork – Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

PHYSICAL DEMANDS

Constantly remaining in a stationary position, often sitting, or standing for prolonged periods. Constantly communicating with others to exchange information through speaking, hearing, reading, and writing. Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard. Constant use of standard office equipment such as the telephone and/or headset, copier, and computer. Constantly assessing the accuracy, neatness and thoroughness of the work assigned. Constantly viewing information on a computer screen. Frequently traveling to the office or off‑site location. Occasionally lifting and moving of items weighing up to approximately 30 pounds. Occasionally bending, stooping, or kneeling.

WORKING CONDITIONS

Hybrid inside working environment. High level of long periods of concentration. Frequent interactions with internal and external customers. Reliable transportation required. Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.

BENEFITS

Heart of Florida United Way offers a very extensive benefits package for full‑time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium. Company‑Paid Benefits – HFUW provides all full‑time employees with the opportunity to enroll in short‑term & long‑term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work‑life balance. Full‑time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over. #J-18808-Ljbffr University of Delaware