CLT Administrator

Description Summary Ensure that Community Living and Transition are performed at a level that meets or exceeds client and Agency expectations. This position supports the goals and objectives of the Community Living and Transition Division by providing supervisory and management expertise to support the Vice President in areas like budget and cost controls, program development and execution, employee relations, quality assurance, compliance with regulatory and Agency guidelines and standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Responsibilities, include but are not limited to: Guide, mentor, and lead a subordinate staff using sound coaching techniques. Provide direction, establish staff goals, and evaluate performance outcomes to ensure division and Agency objectives are being met. Ensure that Agency performance and behavior guidelines and policies are being followed and enforced in a fair and consistent manner at all times. Develop training programs or utilize existing methods as necessary to keep staff skills at a level that meet or exceed performance expectations. Work closely with administration to develop, execute, and supervise programs and maintain performance standards within the CLT Division. Establish and maintain contacts between the facilities, families, guardians, and community organizations necessary for proper programming and for meeting resident needs. Be available to receive emergency after-hours calls and messages that may require immediate responses. Ensure that implementation strategies meet or exceed standards for accuracy, completion, and timeliness. Conduct and/or supervise “night checks” on a periodic basis. Ensure that case records are accurate and meet Agency standards. Maintain high standards at CILAs regarding cleanliness, maintenance, safety, pest prevention, food quality, and other related factors that create higher levels of client satisfaction and positive employee relations. Stay current with all Agency and regulatory requirements involving documentation and quality. Conduct ongoing QA reviews via EHR system and agency checklists. Visit each home at least quarterly to assess appropriate operations and make corrective action as needed. Be a proactive conduit to Human Resources concerning employee, labor, and safety matters. Maintain good working relationships with the OIG Liaison. Assist House Manager and QIDPs in scheduling activities to ensure proper resource coverage is maintained in the most efficient and cost-sensitive manner. Assist House Manager with pay card and custodial account parameters to ensure that a proper accounting is maintained in a timely fashion. Administer the interviewing and selection process when filling vacancies in a timely manner. Assist the House Manager and QIDPs in ensuring vehicle safety, usage, and fuel consumption policies are adhered to and that any and all vehicle or equipment problems are reported immediately. Ensure that all protocols and procedures are followed and that documentation is completed when intakes, transfers, or discharges occur. Thoroughly review intakes with Program Director(s) to ensure openings are filled in a timely manner. Maintain overall sound financial controls to ensure that budget parameters are met and that spending is kept under control. SUPERVISORY RESPONSIBILITIES This position supervises 5-10 direct employees and an indirect staff of Community Living and Transition Specialists comprised of both full-time and part-time employees. OTHER EXPECTATIONS Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person’s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression. Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE A Bachelor’s Degree in the area of Social Services or related field with five (5) or more years of supervisory experience in the field of intellectual developmental disabilities. Prior experience managing community living environments is preferred. Must be a Qualified Intellectual Disability Professional (QIDP). Specific technical skills Hold and maintain a valid Illinois driver’s license. Be able to pass agency background checks required by state regulatory mandates for workers serving clients with intellectual developmental disabilities. Proficiency in using Microsoft Office or similar type applications. Knowledge of EHR or similar software tools would be helpful. Must demonstrate strong interpersonal skills. Ability to handle multiple projects or work assignments simultaneously. Possess effective supervisory skills in managing both a subordinate staff and the administrative routines required of this position. Be consistent under pressure to manage activities of varying length and complexity. Have a thorough knowledge and understanding of Department of Human Services (DHS) regulations and be responsible for ensuring that the homes operate in compliance with these regulations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. WORK ENVIRONMENT Incumbent must be comfortable in a CILA (house-type) setting supporting individuals with intellectual disabilities. This position requires an ability to visit Agency sites on a regular basis using an automobile to get from place to place. Be comfortable in driving Agency vehicles. Show strength, patience, and perseverance in handling situations requiring an ability to problem solve and make informed decisions in unique circumstances. An ability to prepare reports using Microsoft Office or similar applications. Lead, coach and mentor others using sound supervisory techniques communicated in a clear, timely and consistent manner. Demonstrate and uphold person-centered values and practices. #J-18808-Ljbffr Envision Unlimited