Lead Baker

Bakery Production Associate

$17.28 to $20.57 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to maintain quality standards and product levels of all fresh-baked products in the bakery. This person will be following recipes to bake rolls, doughnuts, bagels, cookies, sweet rolls, muffins, brownies, etc. This person will also assist customers when necessary and provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Requires open availability, weekends, and holidays.
• Shares accountability with Bakery Manager for production levels, product assortment, product inventory levels and product quality
• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the bakery provides
• Responsible for maintaining the appropriate product rotation and inventory levels for the bakery
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Follows production sheets and adheres to product rotation to ensure appropriate levels of Harmons fresh baked products

MARGINAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; 1 year of bakery experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

• Current Food Handler's Permit
• Experience mixing, proofing and baking quickly, efficiently and with quality, professional results
• Ability to read and follow a recipe
• Basic math skills used to half or double recipes
• Enjoys working with, handling and eating cookies, breakfast pastries and various other bakery products
• Knowledge of mixing, cooking, baking, and assembling procedures and times for sweet goods
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Ability to handle conflict in a professional and appropriate manner
• Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused and consistent
• Ability to work weekends, evenings and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entirety of each shift and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.