Shift Manager

OverviewMurphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for talented Shift Managers to join our growing team! Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers have the benefit of flexible scheduling (part-time or full-time).Responsibilities include but are not limited to:Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standardsMaintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)Oversee profitability of the shift; manage labor and food costResponsible for meeting targets during their shift; identify danger zones and effectively give directionHandle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the teamSupervise and lead food safety procedures and cleanliness measures to meet McDonald’s standardsAddress customer concerns; follow customer recovery process when necessaryProvide encouraging leadership for crew and managers to provide an outstanding guest experienceCultivate and encourage training, education, and continued learning within the restaurantAssist assigned Department (People, Kitchen, or Guest Services) meet their goalsOther duties as assignedQualifications:At least 1 year of management experience, preferably in a quick service restaurantPassion for helping and serving others (customers and fellow team members)Strong customer service and support focusAbility to communicate effectively and professionallyMake decisions and provide solutions in a fast-paced environmentBenefits:Flexible schedulingPTO & Paid Vacation, after meeting eligibility requirementsCompany paid Telehealth (Doctor on Demand)$3,000/year in college tuition assistanceSame day pay available with TapcheckMcDonald’s training and advancement opportunitiesFree meals + 30% National Employee Discount, at participating locationsExclusive discount programAdditional InfoThis job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. #J-18808-Ljbffr