Orthodontic Back Office Manager (New Office Opening)

Job Description

Job Description

Orthodontic Back Office Manager - Smile Straight Ortho (Greenville)

Be Part of Something New in (Greenville, NC)!

We’re thrilled to announce the opening of Smile Straight Ortho (Greenville)), a brand-new, state-of-the-art pediatric dental practice supported by Kids Dental Brands. Our mission is simple: to deliver high-quality, compassionate dental care to children in a fun and welcoming environment.

As the Orthodontic Back Office Manager, you’ll play a key leadership role at the office level, overseeing and supporting all back-office team members. We are an upbeat team looking for an individual who has a passion for helping others and who wants to make a positive difference in their community!

This is more than just a job, it’s a rare opportunity to join as a founding team member and help shape the culture, workflows, and patient experience from day one. You’ll be supported by an experienced regional leadership team and connected to a strong network that values mentorship, collaboration, and professional growth.

Why Join Us?

• Modern, kid-friendly facility designed for comfort and efficiency
• Cutting-edge technology combined with a compassionate care approach
• A supportive network that encourages growth into leadership roles
• The chance to make a meaningful impact on children’s health while advancing in your career journey

Summary of Essential Job Functions

• Ensure quality and compassionate care is provided to every patient
• Responsible for the operational readiness of the clinical section of the office
• Assist the Front Office Manager in optimizing efficiency of the office to better serve patients
• Maintain dental supplies and inventory
• Review, implement, and maintain the company's policies and procedures
• Uphold company core values of compassion, authenticity, talent, and teamwork
• Define team roles and responsibilities and ensure progress toward goals
• Guide all patients through the before and after treatment process
• Train and develop back-office staff

At a Glance

• Certifications Required: Must hold a CDA or RDA certification
• Experience Required : 4+ years as a Orthodontic/Dental Assistant or 2+ years as a Back Office Manager
• Job Type: Full-time

Compensation and Schedule

• Salary: $23.00 depending on experience
• Bonus Pay: up to $300 additional per month
• Schedule: On-site. Monday-Friday

Benefits That Support You Personally and Professionally

At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:

• Health Coverage - Medical, dental, vision, and basic life insurance.
• Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
• Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
• Financial Security - 401(k) retirement plan with company match to help you plan for the future.
• Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.

Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!