Call Center Representative

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. CALL CENTER REPRESENTATIVE Position based in Gallatin, TN. Candidates must be motivated, safety conscious individuals with good multi‑tasking skills to operate our Truck Scale system and take customer orders. Performs general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including Saturdays. Full-time Day Shift Hours: Monday- Friday from 6am-4pm and every other Saturday from 6am-12pm Location: RGI Sales Office in Gallatin, TN Wages: $20.00/hr Job Requirements Provide friendly, professional, and thorough customer service Answer customer calls Take and input customer orders Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications High school diploma required Proficiency with Microsoft Office applications Detail oriented with a high degree of accuracy with the ability to multi‑task Ability to work with minimal supervisionExcellent communication skills both oral and written Benefits Medical, Dental, Vision Insuranceplus Health Savings Account with annual company contribution. Companyprovided Group Life and Accidental Death & Dismembermentinsurance. Retirement 401(k) with company contribution and matchat one year of service. Company provided Short- and Long-Term Disability. Paid Holiday’s including Christmas shutdown betweenChristmas and New YearsDay. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. RGI EEO Statement It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws. #J-18808-Ljbffr