Revenue Cycle Insurance Collector

Revenue Cycle Insurance Collector

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $16.50 - $23.30/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Summary and Responsibilities

- Responsible for the timely follow-up on accounts and resolves denials and/or correspondence. Assists in process improvements to bring about greater claim resolution. Has frequent contact with team members, third party payers and other medical center personnel.

- Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve department and hospital goals. Posts adjustments for appropriate account reconciliation and resolution. Rebills accounts and posts payments as required. Understands contracts and payer specific guidelines in order to ensure timely follow-up to avoid untimely denials and delays in cash flow. Maintains and facilitates communication within the business and clinical divisions. Responds professionally and within appropriate timeframes to telephone, e-mail and task inquiries. Participates in collector meetings, performance improvement activities and committees as assigned. Utilizes issues log when necessary. Meets productivity standards for working outstanding accounts and denials in an effort to achieve claim resolution. Other job duties as assigned

Job Requirements

- High School graduate or GED - One year of clerical experience in an office setting; hospital or clinic collection experience preferred - Knowledge of coding rules and guidelines and the ability to appropriately interpret EOBs - Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service - Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment - Ability to maintain acute attention to detail - Basic computer literacy and proficiency in Microsoft Windows - Basic proficiency with MS Office (Outlook, Word, Excel)

Preferred: Experience with insurance billing computer applications