Lead Data Insights Analyst

Role Description

We are looking for a hands-on Analytics Lead who can go beyond “what happened” and uncover why it happened and what should be done next.

In this role, you will work with large-scale operational data to identify drivers of key trends, generate actionable insights, and guide business decisions. You will also lead a small team of analysts, ensuring high-quality, accurate, and impactful analysis.

This is a high-visibility, stakeholder-facing role requiring strong communication, structured thinking, and the ability to influence outcomes. This position is fully remote within the U.S. and will be a W-2 hourly engagement for 6 to 9 months. The hourly range is $60/hr - $75/hr. Candidates will be paid based on their work experience and skills. Candidates are also eligible for limited benefits such as health insurance, professional development, training, our referral bonus program, and our wellness program.

Responsibilities:

• Lead end-to-end analytical investigations to answer business questions such as:
  • Why did key metrics change?
  • What are the drivers behind customer or operational trends?
• Perform deep-dive, hypothesis-driven analysis using SQL and Excel.
• Identify root causes using segmentation, trend analysis, and comparative analysis.
• Translate complex data into clear, actionable insights for leadership.
• Create high-quality deliverables (PowerPoint, summaries, recommendations).
• Partner with business and technical stakeholders to validate findings.
• Manage and mentor a team of analysts (delegation, QA, prioritization).
• Ensure accuracy through data validation, reconciliation, and quality checks.
• Drive structured problem-solving and analytical rigor across the team.

Qualifications

• 7–10+ years of experience in data analysis, advanced analytics, data science, or a related field.
• Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, Information Systems, or a related discipline, or equivalent professional experience.
• Strong experience in data analysis focused on insights (not just reporting).
• Expertise in SQL (complex queries, joins, aggregations).
• Advanced Excel skills (pivot tables, data manipulation).
• Proven experience performing:
  • Root cause analysis
  • Trend/driver analysis
  • Hypothesis-based problem solving
• Experience presenting insights to business stakeholders/leadership.
• Strong communication and storytelling skills.

Requirements

• NICE-TO-HAVE:
  • Experience with Tableau or MicroStrategy.
  • Experience working with large datasets (e.g., Redshift, data warehouses).
  • Telecom, operations, or customer behavior analytics experience.
  • Experience leading or mentoring analysts.
• We are specifically looking for candidates who can interpret data and influence decisions.

Benefits

• Health insurance
• Professional development
• Training
• Referral bonus program
• Wellness program