Director Residential Services

Job Description

Job Description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: The Director Residential Services provides strategic and clinical leadership for all residential programs, ensuring alignment with agency goals and organizational values. This role oversees, coordinates, and manages all aspects of residential clinical services to ensure consistent delivery of high-quality, evidence-informed care. The Director ensures continuity of services across teams and shifts while upholding ethical, legal, and moral standards within a safe, therapeutic, and recovery-focused environment.

Responsibilities include ensuring compliance with all regulatory, licensing, and accreditation standards; guiding clinical model fidelity, supporting workforce development, and partnering closely with operations to Maintain seamless client experience. The Residential Clinical Director actively collaborates with the agency leaders to strengthen outcomes, optimize workflows, and reinforce a culture of clinical excellence across the continuum of care.

• Master’s degree in psychology, Counseling, Social Work, Addiction Studies, or other related field, or

equivalent experience and training

• Licensed in IL as an LCPC, LCSW, LMFT, or higher

• Certified Addiction/Drug Counselor (CADC) or equivalent preferred

• 5 or more years of clinical experience

• 3 years or more experience in providing clinical supervision in behavioral health treatment

• Strong understanding of evidence-based practices

• Proven ability in program development and implementation

• Ability to use and interpret clinical data

• High level of professionalism, judgement, and emotional intelligence.

• Ability to coach, mentor, and develop clinical talent

• Ability to lead through change, build trust, and foster a positive, accountable culture.

• Excellent oral, written, interpersonal, analytical, and organizational skills

• Proficient in using common computer applications such as word processing, spreadsheet, and

presentation software

• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

1. Work scheduled hours and any additional hours deemed necessary by leadership. On-call and some variation in scheduled hours may be required to meet company needs.

2. Oversee and manage assigned staff by conducting orientation and training, facilitating regular supervisory meetings, and providing ongoing feedback, performing scheduled evaluations, and implementing corrective actions as necessary.

3. Provide leadership in the development of annual goals for all assigned staff.

4. Serve as a liaison between Rosecrance and key stakeholders and maintain productive relationships.

5. Ensure all state regulations and Rosecrance Policy Procedures are maintained.

6. Complete all necessary monthly and quarterly reports by the appropriate timelines.

7. Monitor and maintain compliance with all applicable regulatory and accreditation standards.

8. Present workshops, lectures, and training to clients, families, staff, and community groups.

9. Facilitate team meetings and case reviews.

10. Manage all related contracts and complete monthly reports as required.

11. Maintain a reporting procedure to leadership regarding assigned program services, personnel, related services, and assigned projects and/or other duties.

12. Develop and maintain professional and supportive relationships with all staff.

13. Lead creative and innovative solutions to improve performance and enhance clinical competencies.

14. Deliver on-time expectations and constructive feedback to direct staff and others in a supportive and visionenhancing manner; deliver performance feedback on a timely basis.

15. Align and integrate the efforts of all program areas to ensure a unified approach that advances the organization’s vision and mission.

16. Ensure implementation and compliance with regulatory standards for all service standards.

17. Maintain professional licensure and certification, as applicable.

18. Support and promote the vision through participation in community or professional programs and events aligned with or useful to the promotion of the vision, mission, beliefs, and values while always promoting a positive image.

19. Network with colleagues in the area on a cooperative and collaborative basis to advance the vision and mission.

20. Serve as a member of the Administrative Team and participate in all team meetings and activities.

21. Exhibit actions and make decisions that align with the Rosecrance Code of Conduct and within the framework of the law.

22. Serve as a member of the team and participate in all team meetings, duties, and activities as assigned.

23. Serve as a role model to others and demonstrate excellent company stewardship.

24. Understand and adhere to all policies and procedures governed by federal and state guidelines regarding confidentiality and abuse reporting; embrace the Code of Conduct/Ethics policies.

25. Assume additional responsibilities as requested by leadership. Perform other related responsibilities as assigned by leadership.

Schedule: 8-hour shifts

• Hours: Monday-
• Shift: 1st

Work Location: Rosecrance Griffin Williamson Campus

Work Mode: Onsite

Compensation & Rewards

· Starting Pay $82,669.56. (based on education, experience, and credentials)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

· Medical, dental, and vision insurance (multiple plan options to meet your needs)

· 401(k) with employer match & discretionary contribution

· Group Life Insurance, LTD and AD&D

· Tuition assistance & licensure/certification reimbursement

· Paid Time Off, sick time, bereavement leave

· Referral program earning up to $1,000 per hire!

· Wellness program, including an on-site gym at select facilities

· Discounts at participating retailers

· Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability,

marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

· AARP Employer Pledge Program

· MSEP (Military Spouse Employment Partnership).