Funding Specialist

Funding Specialist

Tesla is seeking a highly motivated and organized Funding Specialist to join our Funding Team. Our Funding Team is an elite group that supports the seamless collection of all customer trade-in vehicle payoffs.

As a Funding Specialist, you will own the resolution of North American funding delays and ensure loans are finalized and funded accurately and on time. You will be a primary point of contact for customers while partnering with Delivery, Tesla Lending, banking partners, and internal teams across the U.S. and Canada.

Responsibilities

• Manage post-delivery funding delay cases and drive issues to resolution through full loan finalization
• Serve as a primary contact for customers regarding post-delivery funding related issues and coordinate with Delivery as well as Tesla Lending Partners (U.S. and Canada) to clear outstanding lending items
• Prepare and submit loan contracts to banks in line with each bank's requirements
• Follow up with lenders multiple times daily to confirm loan funding/cash receipt and partner with Accounts Receivable to investigate as well as confirm loan payments
• Monitor and respond to emails from personal and funding team inboxes across multiple groups
• Perform accurate data entry, support special audit projects, manage incoming paperwork, maintain organized case documentation, and meet management-defined KPIs
• Work mandatory weekends during the last month of each quarter

Requirements

• Prior experience in an administrative role, dealership, or work with vehicle titles preferred
• Intermediate excel skills a plus (pivot tables, filters, Vlookups)
• Strong verbal and written communication skills (confident on the phone), strong attention to detail, solutions/data focused (path forward thinking)

Compensation & Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation $20.80 - $36.00/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.