Quality Technician

Quality Technician

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

• Assist manufacturing in maintaining required quality standards by performing in-process and final product inspections to ensure products meet customer specifications
• Support the broader manufacturing team by verifying product accuracy, identifying quality issues early, and helping prevent non-conforming product from shipping
• Perform inspections related to product structure, color, size, layout, and overall quality using established tools and methods
• Complete daily reports, machine inspections, and required documentation to support safe, compliant, and efficient operations
• A typical day includes reviewing job and combo tickets, conducting visual and physical inspections, verifying weight counts, tagging suspect product, communicating quality concerns, and releasing completed jobs to shipping when requirements are met
• This role contributes to product consistency, customer satisfaction, and compliance with federal, state, company, and safety requirements

How You Will Impact Smurfit Westrock

• Perform in-process and final inspections to ensure products meet job specifications and quality standards
• Audit operator processes against standard operating procedures and identify deviations
• Verify product integrity related to structure, color, size, layout, and cosmetic quality
• Identify suspect product and complete hold tags on affected loads
• Review and interpret job tickets for quantities, selection numbers, sizes, and specifications prior to and during production
• Communicate quality questions, concerns, or issues to the Quality Assurance Manager and manufacturing leadership
• Collect and visually inspect customer samples for color variance, size accuracy, and defects prior to processing
• Complete daily job documentation, weight count reports, and required inspection records
• Perform final inspections for specified customers
• Weigh completed jobs to verify product counts prior to release
• Release completed jobs to the shipping department once quality requirements are met
• Maintain a clean, organized work area while following all safety and quality procedures
• Perform other duties as assigned

What You Need to Succeed

• Ability to stand for up to 12 hours per shift
• Ability to read and write instructions and correspondence
• Ability to use hands for simple and power grasping, pushing, and pulling
• Ability to operate a hand-operated pallet jack to move pallets of material
• Strong attention to detail, particularly related to printing, cutting, and gluer quality issues
• Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals
• Ability to pass a color vision test
• Reliable attendance required
• Ability to perform all essential job functions with or without reasonable accommodation

• Prior experience in a manufacturing or quality inspection environment
• Familiarity with visual inspection techniques and basic measurement tools
• Strong documentation and reporting skills
• Ability to communicate clearly with production and quality teams
• Comfort working in a fast-paced manufacturing environment

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are business drivers and foundational elements of daily work

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.