Underwriting Support Specialist

Join Us and Play Your Part

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

The primary purpose of this position is to serve as a member of the Binding Property and Casualty underwriting team providing essential administrative and operational support to Markel underwriters and wholesaler brokers. The position will handle day-to-day policy servicing needs, basic underwriting support responsibilities, and provide quality customer service on a consistent basis. The ideal candidate is detail-oriented, highly organized, adept at multitasking, and possesses excellent communication and analytical skills.

Job Responsibilities

• Assist with insurance renewals: Gather, review, and update client information required for policy renewals. Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review.
• Process endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams.
• Quality control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines.
• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Monitor and process incoming work within policy support resource mailboxes and other assigned workflows
• Send market block notifications to producers following outlined protocols.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved.

Education

• High school diploma required; Bachelor's degree preferred.

Work Experience/Skill Sets

• Excellent oral and written communication and organizational skills.
• 1-2 years of relevant experience in underwriting support preferred.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to work toward insurance designation. (AINS)
• Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel.

What's in it for you?

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Underwriting Support Specialist position is $21.78 - $29.95/hour with 5% incentive.

Caution: Employment Scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.