Director, Partnership Success - 258429

Job Description

We are seeking a Director of Revenue Cycle Partnerships to serve as a strategic partner to healthcare clients and their executive leadership teams. This role will work closely with CFOs and other senior stakeholders to evaluate revenue cycle performance, deliver reporting and recommendations, lead executive meetings, and identify opportunities to improve financial and operational outcomes.

Responsibilities:

Client Engagement & Executive Partnership:

• Partner with client CFOs and executive leaders on revenue cycle performance, financial analysis, reporting, and service line opportunities.
• Lead monthly executive-level client meetings to review revenue cycle performance, strategic initiatives, challenges, and growth opportunities.
• Build strong relationships with client stakeholders, align priorities, influence decision-making, and drive execution.
• Lead program-level meetings across internal teams and client stakeholders.

Strategic Execution & Project Management

• Develop clear project plans with defined deliverables, timelines, milestones, and desired outcomes.
• Identify operational or client issues and escalate critical concerns appropriately to ensure timely resolution.

Process Improvement & Revenue Optimization

• Analyze client operations to identify performance gaps and recommend solutions across technology, services, and workflows.
• Identify opportunities to improve revenue cycle performance, including bad debt, patient registration, point-of-service collections, and Medicaid eligibility.
• Support the adoption of emerging technologies and AI to improve workflows, automation, team effectiveness, and operational efficiency.

Revenue Cycle Expertise

• Serve as a revenue cycle subject matter expert and advise clients on payer policies, regulatory changes, contracting considerations, compliance, reporting, and key revenue cycle metrics.
• Educate client leadership on revenue cycle processes, analytics, reporting, and opportunities for improvement.

Qualifications:

• CRCR or related revenue cycle certification required.
• 3–5 years of revenue cycle people leadership experience.
• Demonstrated experience using AI technologies to improve workflows, automate processes, support teams, or drive operational efficiencies.
• Strong executive-level communication and stakeholder management skills.
• Demonstrated ability to analyze performance data and translate findings into actionable recommendations.
• Willingness and ability to travel approximately 75% throughout the U.S.
• Bachelor’s degree in Business Administration or equivalent professional experience.

Preferred Qualifications:

• Experience working with healthcare providers, hospitals, health systems, or third-party revenue cycle organizations.
• Experience managing client relationships or serving in a consulting/client-facing capacity.
• Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint.
• Strong presentation, coaching, analytical, and project management skills.
• Polished executive presence with strong emotional intelligence, empathy, and active listening skills.
• Demonstrated success driving measurable business results through team leadership and process improvement.

Salary: $110-125k DOE + 20-25% annual incentive

Executive/leadership benefits, travel expenses / stipend.